Subcategories

  • All resolved bugs and issues

    120 Topics
    1k Posts
    No new posts.
  • Sleep tracked while pressing buttons

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    774 Views
    MiniForkliftM
    @dimitrios-kanellopoulos Congrats !! I’d like to say that it gets easier but…
  • Editing sleep tracking

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    147 Views
    isaziI
    @hoxha not possible as far as I know.
  • Sleep tracking

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    371 Views
    Djordje SD
    @djordje-s Finally got response from dev team: Please be advised that we need sufficient battery life for your watch to do this. Please follow the process bellow; open Suuntolink > connect the watch to a computer wait for the watch to sync with the Suuntolink click gear sign and select watches click the name of the watch 8-10 times. check the box to put watch to deep sleep and then select reset watch. After performing the factory reset please test the sleep tracking feature with the watch and let us know if the data that will sync to the Suunto application will be corrected. The watch is showing correct sleeping time, problem is in app. Only way is that watch is sync wrong data about the time frame.
  • Glitch when uploading a large number of videos to activity

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    Mff73M
    @ulis358 maybe try to open it in sportstracker web site, you may edit it from there and try to remove bad video from there. or delete it from this web also, uninstall phone app and reinstall to reimport this acitivity to try again from scratch (if you have still the full data in your watch check before deleting )
  • 2.5.0 route creation

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    188 Views
    ?
    @kabzior I cannot reproduce this, however noticed that when entering waypoint name the keyboard doesn’t act like on any other textbox (ex. route name), to be more specific: when a textbox is empty usually the keyboard is set to upper case, route name is ok, but waypoint name is left lower case. Nothing serious, just a design glich I think.
  • Watch is not discoverable on iPhone Bluetooth after FW update

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    DarKingdoom almotD
    @darkingdoom-almot Tried 3 different iPhones, and I did a reboot for the Phones and for the Watch, same result, if needed I can record a video for the complete flow…
  • Sleep tracking/ App bug

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    Brad_OlwinB
    @atlen How do you have the time zones set up in the phone and watch. Strangely enough I wonder if this is a phone integration issue? Are the sleep times correct on the watch?
  • Komoot - synchronisation/update when changed the route

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    A
    @isazi Thanks for this link - it´s the answer, that an automatic update doesn´t work. This ist very uncomfortable, especially, when I have shared the route with others and change a detail. So I have to delete the current route to bring the changes to SA…
  • Wacky splits in app from multisport

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    126 Views
    Dimitrios KanellopoulosD
    @ze-stuart please link in PM
  • Multisport cycling does not export power meter data

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    2 Posts
    130 Views
    Dimitrios KanellopoulosD
    @ze-stuart please pm a link
  • Cycling distance inaccuracy with bike pod

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    78 Views
    No one has replied
  • Route not snapping to roads

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    3 Posts
    166 Views
    sartoricS
    That’s usually a open map issue. The track doesn’t exist or its not “routeable” maybe due to some OM constraints, so SA switch to free draw mode If you click the mapbox icon you should be able to report the issue
  • Step count / Calories don’t reset to 0 in 2.4.0 (8992)

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    5 Posts
    226 Views
    ChrisAC
    @isazi yes of course you’re right - it should not happen but as you say it’s not very serious. I was happy that the app did its job after 24 hours again
  • HR maybe not correct in SA 5km / 10km screens? (pause time included?)

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    ?
    @dimitrios-kanellopoulos did it…
  • iOS 2.4.0

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    Dimitrios KanellopoulosD
    @soylent-yellow special waypoints that are inserted if I might slightly correct you. Special for the app at least, that in practice are just normal gpx waypoints.
  • iOS 2.3.0

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    ?
    @dimitrios-kanellopoulos didn’t thought about the backend cost. Then I guess fetching weather on SuuntoLink side, would be a nice addon to it.
  • Import GPX to IOS Not working

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    Dimitrios KanellopoulosD
    @efejota I’ll report this. I am also not good with iOS or have tested well there
  • 0 Votes
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    236 Views
    A
    @mff73 Now I see your points. Thanks!
  • iOS issues tracker list

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    Tomas5T
    Today i found out that Android version of suunto app has more usefull features as fullscreen zoomable graphs, comparison of multiple activities on same track and some other features looks more usable. Can we expect improvements in iOS version to match Android usefull features?
  • activity not synced - suunto 9 baro

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    136 Views
    sartoricS
    @haulo said in activity not synced - suunto 9 baro: Can I somehow sync mentioned activity again? No unfortunately. You probably run a fw upgrade before the sync You can search the forum for similar problem Closing this to avoid duplicates

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