Subcategories

  • All resolved bugs and issues

    119 Topics
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  • Bring Intervals screen back to custom modes

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    ?
    Happy to report the latest beta 2.25.0 not only brings “Suunto Vertical” watch label to workouts, but also fixes the custom modes issues… I’m sure there were more fixes, but these I noticed instantly Big thank you Suunto devs!
  • Beta/ TestFlight version older than App Store

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    ?
    @lessthanmore The beta is ongoing. But it’s true that the released version is somehow older?..
  • Inconsistent total distance in training and profile tabs

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    KostaK
    @Dimitrios-Kanellopoulos number of activities is equal (3166)
  • Rearrange photos in Suunto App?

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    suzzloS
    I have read the question and immediately you have come to my mind @Mff73
  • Translation error SA 2.22.0 (11730)

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    EgikaE
    @trailcafe thank you! This is known at Suunto.
  • iOS app 2.21.0

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  • Sleeping times strange drift...

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    Dimitrios KanellopoulosD
    Incoming hot fix for the app is tested. Next week should be out.
  • 2.20.0 (11250)

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    EgikaE
    love it!!
  • Streak broken with activities recorded continuously

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    Z
    @martin said in Streak broken with activities recorded continuously: @zaza1 Could it be that between two activities on consecutive weeks you had more than 7 days ? (like activities on monday week 1 / wednesday week 2) Yea, I checked that already and I didn’t find a gap that is longer than 7 days (between activities recorded with the watch: yellow/orange). If you include activities added in the app (purple) it’s pretty obvious there is no gap. [image: 1675076360692-2023-01-30-11-52-36.jpeg] [image: 1675076360894-2023-01-30-11-52-50.jpeg] I’m not saying it’s a bug, but I have a feeling I don’t quite understand how the metric is calculated.
  • This topic is deleted!

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  • App shows icon instead of map

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    Brad_OlwinB
    @Patrick-Utz good, most of the time this is a sync issue not a watch issue.
  • Trail Running being saved as "Other" to Apple Health

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    sartoricS
    @krsiakmartin Very probably Strava export it with a different type that matches AH values If nothing has changed, these are the mapping to Suunto activity types A type (running) and a subtype (trail) are set … maybe AH doesn’t map sport with both values, or they do not recognize “trail” Anyway I would contact Apple support
  • Imported activities in wrong order

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    @Brad_Olwin I already did that. On their side everything seems fine and works. As I said, all other apps/ services work like Strava, Garmin or Coros. The strange thing is that the last 2 or 3 activities are in fact the latest and than all other activities are in the wrong order (so, 2-3 activities from 2023 and the next one from 2012 or so). That’s why I thought it’s a bug in the app which sorts by the wrong time stamp.
  • Some activities synced offline are not visible to others

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    Brad_OlwinB
    @Dimitrios-Kanellopoulos said in Some activities synced offline are not visible to others: @inkognito said in Some activities synced offline are not visible to others: Ok, now I see the problem. There is something going on with privacy settings for activities that sync offline and spend longer time in phone without sync with server. Even though her default activity visibility settings are set to “Followers”, these activities were somehow set to “Private”. But she did not do that manually. There must be some bug with privacy settings and it might be related to iOS version of SA only. I created a bug Thanks @Dimitrios-Kanellopoulos, I would have done the same.
  • New Map Drawing Not Working

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    A
    Thanks for the help!!! I´ve already tried what @Umer-Javed suggested and it still does not work. I´m currently using v 2.14.0 which I assume is not a beta version. Will try to install/uninstall and go from there…
  • Suunto App give incomplete data

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  • Suunto App not working on a Mac M1 chip using Ventura 13.0.1

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    Brad_OlwinB
    @pavel-samokha said in Suunto App not working on a Mac M1 chip using Ventura 13.0.1: @Brad_Olwin if I got it right it works for those who installed SA prior to Ventura, and if one reinstall or logoff/login then the app stuck on the map view. Though could be different in newer beta. I’ll try on my wife’s M1 and get back to you later. She has not installed this.
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    Brad_OlwinB
    @Rokelly I am using a beta version of Ventura and not having this problem OS 13.2 and did not test prior versions. I was able to create a route on my MacBook Pro 16 M1.
  • Suunto Link does not open in MacOs Ventura

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    R
    I created a copy of the SuuntoLink program and managed to use that
  • Incorrect elevation data

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    T
    @Egika yes, that trail does not exist anymore but SA wanted me to go there. No significant change in elevation as you can see on the contour lines. If the track match it is still round about 1300 elevation. Even 20% deviation is not acceptable for route planning. This is not the only issue with SA elevation. Go to https://www.engadinultratrail.ch/eut102 and import that GPX track. It is 5677vertical meters, but SA overestimates it with 6687. Garmin underestimates it a bit with 5490. For race planning not the best conditions…

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