Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • Notifications on Xiaomi Pocophone F1 (Android 8)

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    JorgeFDJ
    @Jorge-Brites solved! restart your watch
  • Heart rate graph messed up

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    P
    @Dimitrios-Kanellopoulos Did you get it? Sent it via DM.
  • Swimming with Spartan Sport Wrist + Smart Sensor

    swimming smart-sensor
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    121 Views
    Dimitrios KanellopoulosD
    @suzzlo Watch update I suppose is needed or its just bad luck on transfering the data. You don’t need todo anything imo
  • 0 Votes
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    No one has replied
  • Android 3.45.1 Generic comments

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    sartoricS
    @Dimitrios-Kanellopoulos said in Android 3.45.1 Generic comments: Too much info. too much time spent in the underground train today Ok. So lets take the problems from start: Route sync leaves obsolete routes to the watch If for “obsolete” we mean previously synched, yes correct. Sports mode customization is not available? Correct. Can’t find a way to get it back. I’ve not yet tried unistall / reinstall the app
  • 0 Votes
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    G
    @Jose-Luis You have to do a factory reset on your watch to re-establish the link to movescount. Reseting the app or just deleting the route won’t fix it.
  • Today showing as yesterday in log.

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    Dimitrios KanellopoulosD
    Hi this is acknowledged. I am not sure when the fix will arrive for you.
  • Suunto 9, SA and Speed spikes

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    ?
    @Dušan-Ković I think it is a feature/bug. Better send an email to support-en@suunto.com to make your voice heard. I am not sure if it is being worked on.
  • S9 and SA connection

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    ?
    @Dimitrios-Kanellopoulos Incidentally, it happened to a friend today after upgrading firmware to the latest (SSS). Could not pair with MC. Only thing that worked was the airplane mode. One more trick on our toolset.
  • Issues receiving notifications (Android 3.40.0 (30324))

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    Ze StuartZ
    Further detail: using a different wrist computer (but the same phone/app/Android version), notifications that I know are encrypted (Proton Mail) are not forwarded to the device, same as the Suunto.
  • Route planner and SA

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    stromdiddilyS
    @Dušan-Ković afaik recreating the routes in SA or factory reset and go back to MC.
  • Android 3.42.0 Sport Mode customization

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    Dimitrios KanellopoulosD
    @Andriy-Zarteskyy hi lets continue here https://forum.suunto.com/topic/1171/android-ss-trainer-sport-mode-customization-not-visible
  • Blockers to full SA adoption

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    S
    @borgelkranz said in Blockers to full SA adoption: What I miss: Training plans and planned moves Suunto movie Tags Connection with Stryd Several metrics, e.g., power Customization for interval screens Filtering notifications A web page or desktop variant (also for Linux) Workout planner I stick with borgelkranz (and others).
  • 0 Votes
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    386 Views
    doncoyoteD
    I do see the same issue on my suunto spartan too. Max speed during cycling usually exceeds 171 km (i have one trainig with 300km even ). Altitude drops by 150 meters within few second (path i train has maybe 30 meters of elevation in total). What is strange hiking or walking data doesn’t show these peaks so far. I don’t have the pod just the watch itself. Is there any solution planned? It’s a bit frustrating.
  • Suunto icon in notification area is not coming back

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    A
    @Dimitrios-Kanellopoulos I am not saying I am not able to use it. I am saying that there is a bug that you have to restart app to see the icon come back.
  • movescount looses sync

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    sartoricS
    What do you mean for lost sync ? Anyway this forum is for Suunto App discussion, not Movescount App https://play.google.com/store/apps/details?id=com.stt.android.suunto
  • Weird but amusing bug in 3.43

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    Dimitrios KanellopoulosD
    @ianshowalter should be fixed in latest as its a known internal bug
  • Sync to movescount from SApp

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    Dimitrios KanellopoulosD
    @idaaaaaai I am here to help pal. One down. Just bare with me that as human sometimes get grumpy.
  • Repeated moves after reinstalling the app

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    cosme.costaC
    @Dimitrios-Kanellopoulos said in Repeated moves after reinstalling the app: @cosmecosta hmmm I don’t get that. Let me report it. @Dimitrios-Kanellopoulos Thank you. Here you have an image with some of the duplicate activities. As you can see, the difference is that ones have description and the others no besides pass them from private to followers on privacy. BTW, there is not possible to fix the privacy of the moves to public or followers. [image: 1535651758395-screenshot_20180830-195350-resized.png]
  • Android 3.42.0 : Generic Comment

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    W
    @Dimitrios-Kanellopoulos said in Android 3.42.0 : Generic Comment: @WEM_t what do you mean ? Its beta due to testing if the fixes are OK and there are no crashes. Yes! Everything works fine for me like before the update. No improvement in performance found but did also not have issues before… But maybe this is exaclty what Suunto wants to know. (testubg on Samsung S8)

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