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    Charging problem

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Piotr GrygielP Offline
      Piotr Grygiel
      last edited by

      My SV has charging problem showing on attached video.
      I tried several chargers.
      After several attempts to turn it on/off, it starts charging.Charging.mp4

      Suunto Verical
      Google Pixel 7

      Mff73M EgikaE Todd DanielczykT Brad_OlwinB 4 Replies Last reply Reply Quote 0
      • Mff73M Offline
        Mff73 @Piotr Grygiel
        last edited by

        @Piotr-Grygiel
        try to rotate a little the charger base vs the watch (clockwise or the opposite)
        https://forum.suunto.com/post/129181
        it made the charge work one day when it failed like yours while downloading a map.

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        1 Reply Last reply Reply Quote 0
        • EgikaE Offline
          Egika Platinum Member @Piotr Grygiel
          last edited by

          @Piotr-Grygiel have you made sure the contacts are clean? From wearing there is always a slight film of grease on the watch. For me it helps to rub them clean before charging.

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - TI Canary - Titanium Courtney

          Piotr GrygielP 1 Reply Last reply Reply Quote 0
          • Piotr GrygielP Offline
            Piotr Grygiel @Egika
            last edited by

            @Egika I’ve tried everything. Sometimes it works fine, sometimes it doesn’t

            Suunto Verical
            Google Pixel 7

            1 Reply Last reply Reply Quote 1
            • Todd DanielczykT Offline
              Todd Danielczyk Gold Members @Piotr Grygiel
              last edited by Todd Danielczyk

              @Piotr-Grygiel two other things that caused me some charging issues in the past was to make sure the watch band isn’t causing the vertical to sit “up” on the charger. On a hard flat surface the buckle can drag and push the watch up slightly on the charger. The magnets are significantly weaker on this charger compared to the 9 Peak, and don’t mate as strongly.
              For this reason, my charger sits on the carpet or a towel and I haven’t had any issues.

              Secondly, I had an issue with the WiFi in the beginning. Making sure it was turned off I got more stable charging until I got that issue sorted out.

              Mff73M 1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73 @Todd Danielczyk
                last edited by

                @Todd-Danielczyk said in Charging problem:

                For this reason, my charger sits on the carpet or a towel and I haven’t had any issues.

                it is perfect solution for an outdoor adventure companion 🙂 (but fortunately, SV doesn’t need to be charged so often 😉 )

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                Todd DanielczykT 1 Reply Last reply Reply Quote 2
                • Todd DanielczykT Offline
                  Todd Danielczyk Gold Members @Mff73
                  last edited by

                  @Mff73 I guess outdoor, in the wild, grass instead of rocks😉

                  I agree, I’m quite pleased with the battery on the Vertical. Never thought I would complain how long it takes to run it completely down like suggested after a firmware update!

                  1 Reply Last reply Reply Quote 7
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @Piotr Grygiel
                    last edited by

                    @Piotr-Grygiel I have issues as well sometimes. Try turning off sound and vibration during charging. One of my chargers is very sensitive and any movement interrupts charging.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    1 Reply Last reply Reply Quote 1
                    • Rod KR Offline
                      Rod K
                      last edited by

                      My Suunto Race charging pad does not work well. The watch has difficulty sitting in the pad and charging. It has to be placed perfectly. The magnet seems weak. The slightest touch and it stops charging. I’ve tried cleaning the sensors and placing it on different surfaces. Still doesn’t work well.

                      Philipp DreierP jjorgemouraJ 2 Replies Last reply Reply Quote 3
                      • Philipp DreierP Offline
                        Philipp Dreier @Rod K
                        last edited by

                        @Rod-K same here

                        M 1 Reply Last reply Reply Quote 1
                        • M Offline
                          maszop Bronze Member @Philipp Dreier
                          last edited by

                          I don’t understand why Suunto can’t fix this. So many years have passed, so many new models, and the problem of the crappy cable is still the same. Are the testers of these new watches such blind fanboys that they don’t see this idiotic problem? There have been problems with these cables for years.

                          After all, manufacturing a cable and a connector is not rocket science nowadays.

                          1 Reply Last reply Reply Quote 1
                          • jjorgemouraJ Offline
                            jjorgemoura @Rod K
                            last edited by

                            @Rod-K 100% this.
                            Charging my Vertical takes ages (over 10 hours) because it stops charging at minimum movement. I try to leave them at the desk and don’t even touch the desk.
                            Such an incredible failed design.

                            I can’t imagine re-charging the watch in an aid station during a long ultra event, as I’ve done with my S9B. I’m aware the the battery of my Vertical is more than enough but, nevertheless, there are races that might take more than 100hours non stop to complete (e.g. Tor des Geants has a 150hours cutoff).

                            Suunto 9 Baro Titanium
                            Suunto Vertical Titanium Solar Forest

                            1 Reply Last reply Reply Quote 1
                            • V Offline
                              vinc14 Bronze Member
                              last edited by

                              if i do the watch flat on the charger have problem too so i put the charger a bit higher over a empty box then it works - maybe the watch strap is to strong curved and lifts a bit the watch

                              • Suunto Vertical Steel solar All Black and Made in Finnland
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                              Linux (Debian) Laptop (No Windows)

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                              • G Online
                                GavinH
                                last edited by

                                I find that if I put my watch (Vertical SS Solar) face down, with the charger on top of it, then charging works pretty flawlessly.

                                If I try with the watch on top of the charger, then it stops charging frustratingly regularly.

                                I’m not sure if that’ll work for other people, but it might be worth a try.

                                AudaxjoeA 1 Reply Last reply Reply Quote 3
                                • AudaxjoeA Online
                                  Audaxjoe @GavinH
                                  last edited by

                                  @GavinH I’ll try that! Never crossed my mind to try charging upside down 😜

                                  Suunto Vertical
                                  Suunto 9 BARO
                                  Garmin Fenix 3, 5
                                  Suunto Vector

                                  Theo LakerveldT 1 Reply Last reply Reply Quote 1
                                  • Theo LakerveldT Offline
                                    Theo Lakerveld Bronze Member @Audaxjoe
                                    last edited by

                                    I’ve been struggling with the same issue. The strange thing is that charging works fine with one specific power outlet in my work office. When I use the same charger, cable combination at home or any other place, I get the disruptive charging behaviour. Changing chargers doesn’t help either.

                                    Previously used: Cyclosport HAC4, Polar S710, Ambit 2S, Ambit 3S, SSU, S5P, S9P Ti. Currently using: Race Ti.

                                    1 Reply Last reply Reply Quote 0
                                    • Sergey BalbirS Offline
                                      Sergey Balbir
                                      last edited by

                                      I had struggled with the disconnecting charger for 6 months until I bought a new one from aliexpress 🙂
                                      It looks like the magnets were not strong enough on the original one.

                                      sartoricS 1 Reply Last reply Reply Quote 2
                                      • sartoricS Offline
                                        sartoric Moderator @Sergey Balbir
                                        last edited by sartoric

                                        @Sergey-Balbir
                                        Strong magnet could be a problem for internal component, and it’s the main reason why the original charger use weak ones compared with old chargers

                                        SVTS - 2.40.38
                                        SSSWHR BARO Amber - 2.8.32
                                        Samsung A5 2016 - Android 7.0
                                        Samsung A33 2022 - Android 14 - One UI 6.1
                                        Suunto App Android 5.2.5 beta
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                                        Sergey BalbirS M 2 Replies Last reply Reply Quote 0
                                        • Sergey BalbirS Offline
                                          Sergey Balbir @sartoric
                                          last edited by Sergey Balbir

                                          @sartoric This makes sense.
                                          Let’s see how long my watch will survive…
                                          If it’s too sensitive to magnetic fields, I wouldn’t recommend it.

                                          1 Reply Last reply Reply Quote 1
                                          • M Offline
                                            maszop Bronze Member @sartoric
                                            last edited by

                                            @sartoric Maybe it’s time to create a new way to connect the cable to the watch (it’s 2025 after all!), instead of continuing with this current problematic crap.

                                            In the world beyond Suunto a charging cable is not rocket science.

                                            1 Reply Last reply Reply Quote 1
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