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    Suunto Race screen stays black - soft reset required

    Scheduled Pinned Locked Moved Suunto Race
    bugdisplayrace
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    • the_ultramanT Offline
      the_ultraman @Luis Andés Olmedo
      last edited by

      @Luis-Andés-Olmedo It’s been exactly 4 weeks since I gave my race watch to support. The support used the new racing watch I bought more than I did. I paid 450 euros for the watch, but they used it more than me. What a tragically funny customer dissatisfaction.

      L 1 Reply Last reply Reply Quote 0
      • L Offline
        Luis Andés Olmedo Bronze Member @the_ultraman
        last edited by

        @the_ultraman said in Suunto Race screen stays black - soft reset required:

        @Luis-Andés-Olmedo It’s been exactly 4 weeks since I gave my race watch to support. The support used the new racing watch I bought more than I did. I paid 450 euros for the watch, but they used it more than me. What a tragically funny customer dissatisfaction.

        I agree

        zhang965Z 1 Reply Last reply Reply Quote 0
        • zhang965Z Offline
          zhang965 @Luis Andés Olmedo
          last edited by

          @Luis-Andés-Olmedo said in Suunto Race screen stays black - soft reset required:

          @the_ultraman said in Suunto Race screen stays black - soft reset required:

          @Luis-Andés-Olmedo It’s been exactly 4 weeks since I gave my race watch to support. The support used the new racing watch I bought more than I did. I paid 450 euros for the watch, but they used it more than me. What a tragically funny customer dissatisfaction.

          I agree

          No, the Suunto service is better out side of the forum.

          Screenshot_20240119-181203~2.png

          Winners Wear Winners

          sartoricS 1 Reply Last reply Reply Quote -1
          • sartoricS Offline
            sartoric Moderator @zhang965
            last edited by

            @zhang965
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            I 1 Reply Last reply Reply Quote 0
            • I Offline
              iwanczak @sartoric
              last edited by

              Hi guys.

              Does anyone sent Suunto Race to service in the recent past? Is there still service delay and I will have to wait one month or two? Or something changed for good? 😉

              Brad_OlwinB 1 Reply Last reply Reply Quote 0
              • Brad_OlwinB Offline
                Brad_Olwin Moderator @iwanczak
                last edited by

                @iwanczak It likely depends on the watch and where you live. I am in US and sent in S9PP for repair, it was returned in less than 2 weeks.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                I 1 Reply Last reply Reply Quote 0
                • I Offline
                  iwanczak @Brad_Olwin
                  last edited by

                  @Brad_Olwin I meant Europe service in Finland. Other users wrote they waited one month or two to get watch back. Did it change or there is still problem with this Suunto service?

                  Brad_OlwinB 1 Reply Last reply Reply Quote 1
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @iwanczak
                    last edited by

                    @iwanczak I don’t know for other countries, only have my own experience.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    1 Reply Last reply Reply Quote 1
                    • K Offline
                      kbilel
                      last edited by

                      Hi.
                      Il have the same probleme so I send it too suunto for repair it.
                      Thats too bad we havent a hard reset or somethinc like that to repair a software issues.

                      K 1 Reply Last reply Reply Quote 0
                      • K Offline
                        kbilel @kbilel
                        last edited by

                        @kbilel I send the watch last week from Fr, they replaced my device with a replacement unit and send it, i have it today,
                        A realy nice service, thanks suunto

                        1 Reply Last reply Reply Quote 1
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