Anyone know what this line is under the crystal?

[mikekoski490]

If anyone is interested, I contacted Suunto Customer Support out of curiosity this morning via chat, posted my original photo here to the chat, and the chat person said not sure but support will follow up with an email. Less than an hour later I got an email with the following, so Im happy.

Dear Michael,

We are contacting you from Suunto Customer Support.

The line on display’s left side is part of the Solar panel. The product is not broken, and it should not be sent to service for that reason.

[freeheeler]

@General_Witt
definitely not visible with my device.
please get in touch with support as suggested by @mikekoski490

[Brad_Olwin]

This post is deleted!

[SuperFlo75]

@General_Witt Did you Countach Suunto Support? What did they say?

[General_Witt]

@SuperFlo75 I was in the amazon return period, so I directly sent it back to amazon.

[Jonathan C]

@General_Witt said in Anyone know what this line is under the crystal?:

@freeheeler Here’s another look at it if you’re curious. You have to look at the watch without the strap and sideways to notice it.

I was wondering what those two metal contacts are for? They don’t seem to be related to charging.

[sartoric]

@Jonathan-C
Service connector afair

[Egika]

@Jonathan-C service pins for a wired data access

[Lechamoix]

@Egika Weren’t they the contacts for the depth gauge?

[freeheeler]

@Lechamoix
someone who pretended to know for sure spread this rumour, but it was wrong

[tuxella]

@Lechamoix that’s what I had read too, but it was explained in this thread: https://forum.suunto.com/post/116774 (see previous messages in this thread by @isazi and @Egika )

[Lechamoix]

@freeheeler ok thank you

[freeheeler]

@tuxella
there was another thread about it, too… I didn’t recall it was you
anyway, there was a 3rd source, too, saying it was a depth sensor

[tuxella]

@freeheeler I’m curious about this third source if you remember or can find it

[Egika]

@tuxella why? since it is misleading information, I suggest not to look too hard for this one.
Otherwise it will continue to live on…

[tuxella]

@Egika just out of curiosity. Sorry if this came out as strange

[Jonathan C]

Good to have such an active community to get our questions answered in no time and extend the discussion!

[freeheeler]

@tuxella
I don’t repost it here to reduce the chance for spreading false information again.
don’t take it personal

[Tami999]

@mikekoski490

Thank You. Just received Refurbished Solar Vertical and noticed this line. I thought thats a part of solar system but wasnt sure. Except that watch looks great like new.

[L C]

@Tami999

Greetings,

So to confirm? This line is not a defect in the photovoltaic panel?

I unboxed a new Suunto X Mammut Vertical and noticed the line.