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    Reset while charging

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Todd DanielczykT Offline
      Todd Danielczyk Gold Members
      last edited by Todd Danielczyk

      Another two crashes while updating maps and connected to wifi. Captured error 1403 after it hard reset. Watch was at 81% charge and showed the same symptoms as above going from charge ring to watch face with charge icon. (logs sent to Suunto)

      Appears to be a bug with wifi and wifi is required to download maps. It would be extremely useful to allow maps to be downloaded via mobile data as well as login wifi (hotels); neither currently work with the offline map feature.
      Traveling remotely doesn’t always give a dedicated wifi connection without a login and it could be useful having different options to download maps while traveling. Personally, I have mobile data and verfication wifi much more often than I do a dedicated 2.4GHz network to use when I am traveling.

      20231009_092821.jpg 20231009_093035.jpg

      Mff73M 1 Reply Last reply Reply Quote 4
      • Mff73M Offline
        Mff73 @Todd Danielczyk
        last edited by

        @Todd-Danielczyk
        You can use your phone hotspot wifi 2.4GHz to share your phone data to your watch.

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        surfboomerangS 1 Reply Last reply Reply Quote 1
        • surfboomerangS Offline
          surfboomerang @Mff73
          last edited by

          @Mff73 Unfortunately that can get really costly when roaming in some countries.
          Downloading on phone and then transfer later to the watch might be an option. This way you can use public WiFi for the download.

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          Mff73M 1 Reply Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @surfboomerang
            last edited by

            @surfboomerang, OK.
            I will try to validate (except if an expert confirm) , but I think that you can connect your phone to a WiFi network, and in parallel share a “phone” hotspot from your phone which finally will share the WiFi data.
            I may be wrong, but I think it should work.

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            surfboomerangS 1 Reply Last reply Reply Quote 1
            • surfboomerangS Offline
              surfboomerang @Mff73
              last edited by

              @Mff73 I’m not sure. My phone tells me it will disable WiFi when I enable mobile hotspot.

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              Mff73M 1 Reply Last reply Reply Quote 1
              • Mff73M Offline
                Mff73 @surfboomerang
                last edited by

                @surfboomerang
                Test done, Samsung S20, connected to home wifi, mobile data turned off, phone hotspot on, and Suunto SV connected only to phone hotspot.
                I downloaded successfully one map 😉

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                surfboomerangS 1 Reply Last reply Reply Quote 3
                • surfboomerangS Offline
                  surfboomerang @Mff73
                  last edited by

                  @Mff73 Ah, found it!
                  I noticed that my “wifi sharing” option was disabled under advanced settings.

                  Suunto Vertical Titanium Solar
                  OnePlus Nord 4

                  1 Reply Last reply Reply Quote 3
                  • jjpazJ Offline
                    jjpaz Bronze Member @pavel.samokha
                    last edited by

                    @pavel-samokha

                    Today I’m recharging the watch (2 weeks after the last time), battery was at 25% but tomorrow I’m travelling so better traver with full charge.
                    I’ve disabled Wi-Fi connection before charging and watch is recharging correctly with the “charging screen” (it’s 96% just now).

                    Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                    1 Reply Last reply Reply Quote 2
                    • S Offline
                      SirMcKey Bronze Member
                      last edited by SirMcKey

                      Goode evening everybody,

                      today I charged the SV. It had 50% of battery at the start. At 97% the watch went blank and I had to press the upper button for 12 seconds to reset the watch. Firmware 2.30.26.

                      Greetings!

                      1 Reply Last reply Reply Quote 0
                      • W Offline
                        wheeler @Lechamoix
                        last edited by

                        @Lechamoix it’s happened three or four times to me all in the last month. I assumed it just went to sleep after it charged but I only charge it a couple of minutes while I shower

                        1 Reply Last reply Reply Quote 0
                        • pilleusP Offline
                          pilleus
                          last edited by pilleus

                          Today the first time, that my Vertical powered off after charging and I was forced to do a soft reset. I forgot to remove the watch from the charger after the 100 % were shown and I think this is the trigger for the bug. If I remove the watch immediately after charging to 100 % there has not been any problem until now.

                          https://www.instagram.com/moves.are.life/
                          Suunto Vertical Black Lime
                          Suunto 9 Peak Pro Black
                          Suunto Spartan Ultra Stealth Titanium

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