Foggy octangular around the edges of display
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I agree with @jeromep that Suunto online support is like you would talk to both.
I can also agree with @quattrojames that usually local Suunto support is excellent. I had a similar experience when my watch was already out of warranty, but they still repaired it as it was in warranty.
This time with “Foggy octangular around the edges of display”, it is different.
I am writing this post to see if anyone got official confirmation this is a construction failure - meaning if they got any repair/exchange/discount for a new watch for that kind of issue. Of course my intention with this is to avoid a flat fee of 41 eur in case Suunto doesn’t recognise failure.
Can anyone share any experiances with “Foggy octangular around the edges of display” and Suunto support? -
@Ernest-Starič
I didn’t mention that support is like a bot. I found support very helpful when I needed support. -
@freeheeler uf, you are right, you didn’t, @jeromep mentioned it. I’m sorry…
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Hi I just found now your post here, because my watch get the same problem like your 1 year before but my watch stopped full work. Can I just ask how your experience end up? did you have to go somewhere or did you talk just with support online centre? How long it took? Thank you
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@miriandfit I was persistent in my discussions with Suunto’s online support, seeking a complimentary repair for my watch. They offered a 10% discount code for their online store or the option to send my watch to Finland, with the understanding that I might have to cover shipping costs if Suunto didn’t acknowledge a hidden defect. Ultimately, I chose not to send it in for repair, as the watch is still functioning. I hope my experience is helpful to you.
