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    9 Baro does not charge after last update

    Scheduled Pinned Locked Moved Suunto 9
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    • Soylent YellowS Offline
      Soylent Yellow Bronze Member
      last edited by

      My 9 Baro does not charge anymore. The last time I charged, was also the time that I applied the latest firmware upgrade.
      I.e. since the upgrade I’m unable to charge the battery.
      Also, Suunto Link does not see the watch.

      Of course it could be the cable, but that has just been sitting in a stationary port.

      Is there any change the upgrade might have anything to do with this?

      I already:

      • tried different ports
      • clean contacts on the cable and the watch
      • ordere a new cable (will arrive in a couple of days)
      sartoricS freeheelerF 2 Replies Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator @Soylent Yellow
        last edited by

        @Soylent-Yellow
        Well, it could be possible even if I think it’s very unprobable.

        maybe you should contact support after you test the new cable

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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        • freeheelerF Offline
          freeheeler @Soylent Yellow
          last edited by

          @Soylent-Yellow
          did you also try on a usb wall plug adapter?
          you can let it stay connected for several hours and observe if something happens.
          never heard of an update breaking the charging

          living sideways

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          • runomaticR Offline
            runomatic Silver Members
            last edited by

            I would try a soft reset. Maybe that helps. I don’t think it is the cable.

            https://runomatic.de
            SUUNTO VERTICAL Titanium Solar Black (2.40.38)
            SUUNTO WING Black
            SUUNTO App (iOS)

            Soylent YellowS 1 Reply Last reply Reply Quote 1
            • Soylent YellowS Offline
              Soylent Yellow Bronze Member @runomatic
              last edited by

              Well, the watch started charging again with a new cable, so I thought I had it resolved as a cable fault.
              But now the watch is charging again with the old cable too (and I must have plugged and unplugged that ober 20 times before I ordered the new cable)!

              I don’t think I’ll ever find out what the real problem was (temporary hardware fault or temporary software fault) but for the time being it is working again.

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