Suunto vertical Error Message “this is taking longer than expected. Thank you for your patience”

[алексей михайлов]

My watch turned black, then the above error message showed up, including a bar that signals something loading - it gets full then starts all over again. But nothing happened.

[isazi]

@алексей-михайлов did this happen during the software update?

[алексей михайлов]

@isazi this happened after the clock was reset to factory settings and after the system booted up after some time the clock flew off

[алексей михайлов]

[алексей михайлов]

@isazi

[Dimitrios Kanellopoulos]

Hold upper button to reboot the watch if it does not finish and try the update again

[алексей михайлов]

@Dimitrios-Kanellopoulos 30 times already done this but in a circle Everything comes back

[Dimitrios Kanellopoulos]

@алексей-михайлов then some component is broken. Does it finally end up to some software version or is the watch useless ?

[алексей михайлов]

@Dimitrios-Kanellopoulos the clock is trying to start, there is a loading screen, but it breaks and everything repeats in a circle. I don’t think any component is broken, it’s more of a software issue.

[алексей михайлов]

@алексей-михайлов sometimes this message appears

[алексей михайлов]

@алексей-михайлов

[isazi]

@алексей-михайлов contact support, there may be something broken in your watch.