Software Firmware Update Suunto Vertical?!

[Egika]

I am struggling with these kind of statements.
Not because they are not true etc.
I just don’t know where the information could be used.

With a statement like “this is not acceptable” - what would anyone here expect to happen?
Guessing here:

• Looking for affirmation? -> Yes, but this is obvious. Reboots are not acceptible. Still they are there. So what now?
• Make Suunto people work harder? -> I guess they are, plus a forum rant will not change it
• Make Suunto change their processes, because you think you know how it works better? -> really?

@NickK @Kk2n-Kk (so many K’s, but you are different individuals I guess): maybe you can tell me about what you expect to happen when you state that certain things for you are not acceptible.

Thx

[Dimitrios Kanellopoulos]

@Egika said in Software Firmware Update Suunto Vertical?!:

Make Suunto people work harder? -> I guess they are, plus a fourm rant will not change it

Do now allow vacations or any other type of rest

(its a joke of course)

[Łukasz Szmigiel]

Everyone in Suunto’s hq now look like Warcraft peons saying “work, work”.

It makes me wonder if it would be possible to have firmware development split into bug fixing (qol) and feature development.

Waiting for new features is like meh, they are ready when they are ready. No pressure.

But having a premium product with what feels like a beta firmware is far from ideal.

[Dimitrios Kanellopoulos]

@Łukasz-Szmigiel we do that. Hotfix is a branch that has only bugfixing mainly. That’s what’s coming up.

While in parallel features are developed.

The delay on the release is only due to testing.

[Likarnik]

@Łukasz-Szmigiel said in Software Firmware Update Suunto Vertical?!:

Waiting for new features is like meh, they are ready when they are ready. No pressure.

But having a premium product with what feels like a beta firmware is far from ideal.

I think this is what we all try to say, but some say it politely and some don’t. And for some of us English is not our first language so maybe we are not expressing like we should.

[sartoric]

@Dimitrios-Kanellopoulos
You’re missing and underestimating the good’ol whiplash

[mikekoski490]

@Kk2n-Kk said in Software Firmware Update Suunto Vertical?!:

@zhang965 haha, thanks. i have been told, by existing retailer, don’t hold my breathe for vertical.

Its much different where I live I guess. We don’t really have long, in-depth, personal conversations with our ‘existing retailers’ about viability of certain brands and their future. Who has that kind of time? Even if I did, not sure what purpose passing on such musings on here is for exactly, other than to bash Suunto?

I like this forum for updates and tips, and that some on here use the community to help with bug reports to positively speed up fixes.

[A Former User]

@mikekoski490 even if without conversation with retailers, it is already known fact over here, unfortunately, that Suunto is dying here. Very few to No one buys that anymore. In fact, there is only one brick and mortar shop left now selling Suunto , as opposed to myriads selling Garmin and coros. That’s the sad fact. As many “wished” over here, consumers here spoke with their wallet. They simply quietly abandon Suunto.

[A Former User]

@Egika my wish is simple. A watch that does not reboot in middle of my workout. Sure I will still run even if it reboots, but I won’t spend thousand of dollars (price over here) for watch whose basic function is compromised, be it Garmin , Suunto or coros.

As of now, I still keep s9p which has stabilized, and I still hope vertical will come here , with bug fixed. But I won’t hope too much now .

Btw, I am software developer too. If I or anyone here make that fatal bug in my release, for sure my company either fire me straight or make sure I fix that in hours or days

[isazi]

@Kk2n-Kk sorry, but you do not have a Vertical, so how can you be bothered by a bug that you do not have? Trolling here maybe?

[Luis Andés Olmedo]

My two cents…

I had an Ambit 3 long time ago and after a short marriage with a Spartan, moved to Garmin (F3, F5, F6X, F7) for some years.

I received my Vertical last friday and I am happy. Has everything I need (maps are much better than Garmin maps IMHO) and do not has many functionalities I do not need/want. In addition, and this is another opinion, I think vertical looks better than any Garmin.

As mentioned… just my opinion.

[A Former User]

@isazi I mentioned before, one of my running friend owned or used to own a vertical . We ran together. I watched his watch restarted and to make it worse, I was the one advising him to buy vertical. He ended up very pissed, returned it and got another brand now and swore never to touch Suunto again. What makes him pissed because he need to pay for shipping back to return it to Amazon US

[isazi]

@Kk2n-Kk I am sorry your friend had a bad watch experience, and I hope he is happy with the watch he has now.

[A Former User]

@isazi he is. I seriously really really hope Suunto will come back here. I loves Suunto despite my critical feedback. My first ever running watch was Suunto and it was awesome… ambit 3. I have sentimental feeling towards Suunto and wants it to succeed. Like I said, I even persuaded my friend to buy one… Unfortunately…it did not end well

[Luís Pinto]

I don’t see major bugs on Vertical. Never crashed, never restarted, battery is amazing, maps also.

[A Former User]

@Luís-Pinto this actually really make me wonder. I have no doubt some of you never encountered issue,but on the other hand,some also do encounter very fatal issue . I wonder if there is a hardware batch affected or just software?

[Luís Pinto]

@Kk2n-Kk i’m honest. Never experienced mandatory faults. Just personal experience.

[lessthanmore]

@Kk2n-Kk To be honest, I’m waiting for my watch to reboot with every activity that I record and so far nothing happened.
The only bug I have/ had is when zooming out on the map there are some black tiles for appr. 1 second.
I do not use any S+ apps though.

[A Former User]

@Luís-Pinto don’t worry. I believe you are honest. I start to think that it is like there are really bad batch out there … and with varying scenarios. Nick for example encountered issue with maps and reset, while my friend did not but my friend encountered regular restart

[A Former User]

@lessthanmore now, my friend on the other hand, never encountered single issue with maps. However though, the restart was another problem