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    Suunto Vertical: Bug Collection

    Scheduled Pinned Locked Moved Suunto Vertical
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    • EgikaE Offline
      Egika Platinum Member @Michaël POINTEAU
      last edited by

      @Michaël-POINTEAU thank you!
      the condition that this happens is exactly what you found: if the structured workout is accepted from the day it is on, then the behavior you found is observed.
      If you say no to the suggestion and just add the structured workout to the options, it is working well as designed.

      -> bug is known to Suunto.

      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
      Race S All Black - TI Canary - Titanium Courtney

      EzioAuditoreE 1 Reply Last reply Reply Quote 2
      • EzioAuditoreE Offline
        EzioAuditore Gold Members @Egika
        last edited by

        @Egika Oh man why nobody told me this when I was training with TP guides? 🙂 Good to know. Once I get my SV back from support and if still on old FW will try it out ( if it does not crash on me - as you can see I laugh too at my misery 🙂 )

        Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
        Suunto Wing

        1 Reply Last reply Reply Quote 0
        • Mitch9M Offline
          Mitch9 @Michaël POINTEAU
          last edited by

          @Michaël-POINTEAU This was already discussed here with the given workaround: https://forum.suunto.com/topic/1344/structured-workouts/48

          Watch: Suunto Vertical Titanium Solar (Sand)
          SA: Android (beta)
          HRS: Polar H10

          Walter SamuelW 1 Reply Last reply Reply Quote 2
          • Walter SamuelW Offline
            Walter Samuel @Mitch9
            last edited by

            Today, after almost two hours, SV froze, showed “Service mod” and I had to turn it off. The activity was saved, but without accompanying data (calories, Suunto plus, etc.).

            Why can’t two activities be merged, or why can’t the saved activity be continued?

            EzioAuditoreE 1 Reply Last reply Reply Quote 0
            • EzioAuditoreE Offline
              EzioAuditore Gold Members @Walter Samuel
              last edited by EzioAuditore

              So I am still waiting (after 2 weeks in received status) for the servicing of the SV… Contacted support saying what will happen since its a brand new watch (second unit) and I have marathons and what not coming up. The response: the repair is in progress… keep in mind it will take a month or more to be inspected and repared… But as one guy in this forum said: ‘Hey at least I have guarantee’… Its good that the watch spends some quality time with its mum (suunto service)… for crying out loud!

              Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
              Suunto Wing

              zhang965Z ? 2 Replies Last reply Reply Quote 0
              • zhang965Z Offline
                zhang965 @EzioAuditore
                last edited by

                @EzioAuditore said in Suunto Vertical: Bug Collection:

                So I am still waiting (after 2 weeks in received status) for the servicing of the SV… Contacted support saying what will happen since its a brand new watch (second unit) and I have marathons and what not coming up. The response: the repair is in progress… keep in mind it will take a month or more to be inspected and repared… But as one guy in this forum said: ‘Hey at least I have guarantee’… Its good that the watch spends some quality time with its mum (suunto service)… for crying out loud!

                It’s your own experience, it’s just representing 1 or 2 Suunto users in this forum.

                Suunto watch is perfect, Suunto Service is perfect and scientific.

                Winners Wear Winners

                1 Reply Last reply Reply Quote -3
                • ? Offline
                  A Former User @EzioAuditore
                  last edited by

                  @EzioAuditore said in Suunto Vertical: Bug Collection:

                  So I am still waiting (after 2 weeks in received status) for the servicing of the SV… Contacted support saying what will happen since its a brand new watch (second unit) and I have marathons and what not coming up. The response: the repair is in progress… keep in mind it will take a month or more to be inspected and repared… But as one guy in this forum said: ‘Hey at least I have guarantee’… Its good that the watch spends some quality time with its mum (suunto service)… for crying out loud!

                  Not sure where are you based, but if not mistaken in europe (at least in Portugal) brands have 30 days to repare it, otherwise you have the right to have your money back.

                  EzioAuditoreE 1 Reply Last reply Reply Quote 0
                  • EzioAuditoreE Offline
                    EzioAuditore Gold Members @Guest
                    last edited by EzioAuditore

                    @André-Faria Germany. Bought the SV on day one and had in on my wrist less than 2 months overall. So almost 6 months have passed and I spent 800 eu (not counting the straps) on something that I cannot use. I didn’t have prior experience with Suunto service but with other major brands it was: Apple - my new born threw the AW and broke the screen - it was replaced the next day (ok I had apple care). Garmin’s F6x was stuck one morning and I got new one in 3 days (they didn’t even wait for the old one to get back to them). Having a new device 30 days!!! in service in 2023 is… I do not know what word to use here.

                    Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                    Suunto Wing

                    EgikaE 1 Reply Last reply Reply Quote 2
                    • EgikaE Offline
                      Egika Platinum Member @EzioAuditore
                      last edited by

                      @EzioAuditore that sounds really sad.
                      Maybe you can send me a PM?
                      Depending on where in Germany you are based we could probably work something out.

                      Cheers

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - TI Canary - Titanium Courtney

                      EzioAuditoreE 1 Reply Last reply Reply Quote 1
                      • EzioAuditoreE Offline
                        EzioAuditore Gold Members @Egika
                        last edited by

                        @Egika Done. Thank you!

                        Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                        Suunto Wing

                        1 Reply Last reply Reply Quote 1
                        • Marton AttilaM Offline
                          Marton Attila
                          last edited by

                          Hi, so I have this problem with SV. In the basic running section where you select battery mode, well by default it’s Custom now. I don’t want to change every single time Performance why it can’t remember the last setting? I tried “soft reset” didn’t worked. It’s still custom by default. It’s not a deal breaker for sure but it’s such a small gimmick that somehow just can’t fix it. Every other setting works well except battery performance “last setting”

                          inkognitoI zhang965Z 2 Replies Last reply Reply Quote -1
                          • inkognitoI Offline
                            inkognito Platinum Member @Marton Attila
                            last edited by

                            @Marton-Attila With S9, the trick was to set up your Custom mode to match exactly the Performance mode settings… Perhaps that would work with SV as well…

                            SV: fingers crossed :D
                            S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                            Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                            Despite some pretty bad luck, I still love Suunto!

                            Marton AttilaM 1 Reply Last reply Reply Quote 2
                            • Marton AttilaM Offline
                              Marton Attila @inkognito
                              last edited by

                              @inkognito said in Suunto Vertical: Bug Collection:

                              @Marton-Attila With S9, the trick was to set up your Custom mode to match exactly the Performance mode settings… Perhaps that would work with SV as well…

                              Good idea, thanks! I just did a second “soft reset” and it worked out of the blue. It’s on performance by default now as the other exercises.

                              1 Reply Last reply Reply Quote 0
                              • zhang965Z Offline
                                zhang965 @Marton Attila
                                last edited by

                                @Marton-Attila said in Suunto Vertical: Bug Collection:

                                Hi, so I have this problem with SV. In the basic running section where you select battery mode, well by default it’s Custom now. I don’t want to change every single time Performance why it can’t remember the last setting? I tried “soft reset” didn’t worked. It’s still custom by default. It’s not a deal breaker for sure but it’s such a small gimmick that somehow just can’t fix it. Every other setting works well except battery performance “last setting”

                                It’s not a bug, they said it’s a design since s9

                                Winners Wear Winners

                                1 Reply Last reply Reply Quote 1
                                • C Offline
                                  coqiner
                                  last edited by

                                  Hello,

                                  no idea if this bug is known. The following happens with my SV. The sun and moon times are not displayed correctly. For example, in the Sun and Moon widget the sunrise and sunset are shown as 02:35 and 15:27. In reality the times for today are 07:02 and 17:04. The watch is synchronized with the Suunto app and also set correctly locally, as is the smartphone (Android 13.1).

                                  EgikaE 1 Reply Last reply Reply Quote 0
                                  • EgikaE Offline
                                    Egika Platinum Member @coqiner
                                    last edited by

                                    @coqiner and you have successfully acquired a GPS position with the watch at your current location?
                                    Try this please and report back.

                                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                    Race S All Black - TI Canary - Titanium Courtney

                                    C 1 Reply Last reply Reply Quote 3
                                    • lexterm77L Offline
                                      lexterm77 Bronze Member
                                      last edited by

                                      When I turn on flashlight in bed and get up and walk around in the middle of the night and come back, turn off flash light andI browse activity and it says 0 steps, I was sure I was walking at least 100 steps.

                                      1 Reply Last reply Reply Quote 0
                                      • C Offline
                                        coqiner @Egika
                                        last edited by

                                        @Egika Now it works. Many thanks!

                                        1 Reply Last reply Reply Quote 1
                                        • L Offline
                                          loopylou72
                                          last edited by

                                          Sport modes not showing in list, first two whited out

                                          Watch crashed mid run today

                                          Core temp device Max and Min shows in app but not on watch face summary once activity has been stopped

                                          Map has white lines across it

                                          Not finding connected devices when connecting to a subsequent activity after already being connected during first activity

                                          L 1 Reply Last reply Reply Quote 0
                                          • I Offline
                                            Iggge
                                            last edited by

                                            Fix for the sleep tracking. I always sleep at least 6 hours, But the watch always says 2-4 hours, every night. As it stands now it is more or less useless to sleep with it…

                                            EgikaE 1 Reply Last reply Reply Quote 0
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