Suunto Vertical: Bug Collection
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@babychai I know a tester is also having screen touch problems. I am not but when this happens you can send logs to Suunto. Then PM me with the time, date and time zone logs were sent and include your SA email address. The devs can then see the logs and identify them.
Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing
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@Brad_Olwin Log sent and already PM you, thanks.
Okay, at least i know not only me have this issue.
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Hello,
My watch is crashing when altering a route on the app during an activity. For instance: I just returned from a run and tried a new route. I wanted to make some changes to the route during the activity (e.g. change the route to avoid a path looked sketchy, mark a POI (e.g. shelter)). During sync the watch is crashing and I have to start a new activity. This happened the last three times I tried this (routes ranging from 15 to 35km). I found this a really nice feature and I am pretty sure it worked in the past. Anyone else having this issue?
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@DasEd86 Not really. I did this a couple of days ago with the most current firmware and it worked fine.
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@Brad_Olwin
Hi, beside touch screen is auto scrolling now the touch screen are not responsive. Soft reset still not solve it.
Then I just downgraded the firmware back to 2.39.20, the auto scrolling at the moment didn’t happen but the touch screen still not responsive/working. Screen surface are clean.Send another logs? or should i do factory reset?
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Hi all,
My watch was stuck at 9:40AM today, I had to long press top button to reset it and now I just have a black screen. Sounds like the black screen of dead is back. -
okay, there is no more suunto service point in Switzerland, the shop have to send the watch in Finland… one month without my watch then.
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@darxmurf why do you expect one month ? last year I send my SV to cz service center for a solar panel replacement. I send it on monday (DHL pickup),
arrived tuesday, repaired thursday, send back friday by repair center. I got i back at delivery point in vacation the next week. So 2 weeks max.(but I must admit that i was expecting one month too…and it gave me a perfect excuse to buy my SRs…
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@Tieutieu well, I brought it back to the sport shop where I bought it, I should have contact the suunto support directly in fact
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just for update.
so i sent my SV to the Service Center. they restart the software (not soft/factory reset) then problem solved. few days later same problem come back again. i bring back to the Service Center and they straightaway give me a new SV watch due to still under warranty without any question asked. repairer just said digital problem. -
@babychai Glad you have this fixed!
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Watch is back from repair center \o/ update in progress
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@darxmurf Great : less than a month !
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@Tieutieu yep
ski tour tomorrow to test that 
