Activity partly saved
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After long wait on the “saving” screen at the end of my last activity, the watch crashed and only saved basic information. Is there a way to retrieve the missing information by sending logs? I never did it before and I don’t know exactly what is needed.
S9PP
S5 (donated to my wife) -
@Francesco-Pagano There is not a way to retrieve the missing information I am afraid.
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@Francesco-Pagano did you use an external HR monitor?
Watch: Suunto Vertical Ti
Blog: isazi's home
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@isazi Yes I did, as I always do (except for swimming). To be fair, I am only missing intervals data on SA, but it’s still showing in full on intervals.icu so I am happy. Though it’s not great to hear that you can’t retrieve all information in case this happens again.
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This has now happened for the 3rd time in 2 weeks, after soft-reset, and on top of that, the last time the watch showed the empty battery display, after a 60-minute run started with 35% battery. Considering that it’s happening with a watch that was sent as a replacement due to this latter described issue, I’m back to highly disappointed
