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    [WATCH] Battery drain out quickly

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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @babychai
      last edited by

      @babychai said in [WATCH] Battery drain out quickly:

      @dimitrios-kanellopoulos
      alright, i just done discharge to 0% and when recharging it back it stuck at 99% for 45 mins. When i unplug the cable the battery will drop to 90% within few minutes. Then I recharge it again and stuck at 99% and drop back to 90% within few minutues after i unplug the cable again.

      This is not normal. Gotta fix it.

      I understand that we should not charge battery until 100% but the problem is the watch can’t reach 100%. Suunto have to fix this problem. Is our choice whether to charge until 99% or 100%.
      When i just bought the watch the battery can reach 100%.

      Or the battery already spoiled?

      I completely understand you and sorry for the wrong intention of saying it’s ok at 99%

      What I wanted to say is the following

      When you have it plugged to the cable the watch if it reaches 100% it stops charging and drops to 99% that is what I was refering to normal.

      According to what your said, that does not sound normal to me to be honest.
      I am not focusing on the 99%-100% but more on that when you unplug it from 99% then it drops to 90% 😮

      Community Manager / Admin @Suunto
      Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

      babychaiB 1 Reply Last reply Reply Quote 1
      • sartoricS Offline
        sartoric Moderator @babychai
        last edited by

        @babychai
        IMHO This is a calibration issue or a defective battery, but I don’t think it’s related to the FW itself

        SVTS - 2.50.28
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 16 - One UI 8.0
        Suunto App Android 6.10.7 beta
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        • babychaiB Offline
          babychai Silver Members @Dimitrios Kanellopoulos
          last edited by

          @dimitrios-kanellopoulos
          Thanks for your clarification on 99%-100%

          So the battery drop from 99% to 90%, do you think is the battery problem? Should i go to service center to check? I think no people complain this kind of problem here except me.

          Suunto Vertical Black Ruby (S/S)
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          sartoricS Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
          • sartoricS Offline
            sartoric Moderator @babychai
            last edited by

            @babychai
            Yes you should. At least to check hardware issues

            SVTS - 2.50.28
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 16 - One UI 8.0
            Suunto App Android 6.10.7 beta
            Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

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            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @babychai
              last edited by Dimitrios Kanellopoulos

              @babychai you have a 2 year warranty if I am not mistaken.

              1Year on battery perhaps

              If I was you I would use the watch not and when I would get closer to 1 year I would ask for a battery change.

              Or do it now.

              Community Manager / Admin @Suunto
              Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

              JohnHJ SlaShS 2 Replies Last reply Reply Quote 0
              • babychaiB Offline
                babychai Silver Members
                last edited by

                @sartoric Alright, noted. Will go to service center tomorrow to check. Thank you.

                @dimitrios-kanellopoulos i just bought my watch in February 2018.

                Suunto Vertical Black Ruby (S/S)
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                Suunto 9 Peak All Black
                Suunto Spartan Trainer Wrist HR (Black)

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @babychai
                  last edited by

                  @babychai Keep us posted with this.

                  It’s your right to get it replaced keep that in mind.

                  Community Manager / Admin @Suunto
                  Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                  babychaiB 1 Reply Last reply Reply Quote 0
                  • babychaiB Offline
                    babychai Silver Members @Dimitrios Kanellopoulos
                    last edited by

                    @dimitrios-kanellopoulos Noted, will update here again. Thank you all.

                    Suunto Vertical Black Ruby (S/S)
                    S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                    Suunto 9 Peak All Black
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                    • JohnHJ Offline
                      JohnH @Dimitrios Kanellopoulos
                      last edited by

                      @dimitrios-kanellopoulos its 1 year on battery

                      1 Reply Last reply Reply Quote 1
                      • SlaShS Offline
                        SlaSh Platinum Member @Dimitrios Kanellopoulos
                        last edited by

                        @dimitrios-kanellopoulos in Europe union 2 years warranty for whole device battery is no exception. In USA 1yeat warranty.

                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @SlaSh
                          last edited by

                          @slash Thats why I am not 100% sure

                          Community Manager / Admin @Suunto
                          Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

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