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    Suunto 5 peak update (2.23.20) failure

    Scheduled Pinned Locked Moved Suunto 5 Peak
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    • MahyarM Offline
      Mahyar
      last edited by

      Hello
      When the update reaches 80% (over the air software update), this message will appear on watch: “this is taken longer than expected…”
      and it will continue until I restart. (Soft reset)
      .
      After that and doing a soft reset, there is the same problem again and again.
      .
      I also tried in the SuuntoLink, but the program does not have the new version of the update and it says that the watch is updated: 2.20.30, but new update is: 2.23.20
      .
      I don’t need the update, the problem is that it automatically updates at night and practically crashes my watch. It would be nice if I could disable the automatic nightly update, but it seems that such a possibility is not considered…
      .
      I would be grateful if you could help to solve the problem.
      Thanks.

      freeheelerF 1 Reply Last reply Reply Quote 2
      • freeheelerF Offline
        freeheeler @Mahyar
        last edited by

        @Mahyar
        try logout and in again and maybe clear cache of your Suunto App.
        I would always keep the watch up to date. if you keep having issues updating, let us know

        living sideways

        MahyarM 1 Reply Last reply Reply Quote 0
        • MahyarM Offline
          Mahyar @freeheeler
          last edited by

          @freeheeler
          Thank you for your attention, unfortunately this solution does not work and the problem still persists.
          I hope there is a way to fix this problem, otherwise I have to soft reset every day and it is very annoying.
          I wonder why the night update can’t be disabled? It can be useful in situations like this.

          freeheelerF 1 Reply Last reply Reply Quote 0
          • freeheelerF Offline
            freeheeler @Mahyar
            last edited by

            @Mahyar
            what if you do the update by Suunto Link?

            living sideways

            EgikaE MahyarM 2 Replies Last reply Reply Quote 0
            • EgikaE Offline
              Egika Platinum Member @freeheeler
              last edited by

              @freeheeler SuuntoLink does not have this version (yet?)…

              @Mahyar which phone are you using? Maybe some battery saver kicking in on this side? Can you try another phone? Or keep phone alive by touching screen during FW upload?

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              MahyarM 1 Reply Last reply Reply Quote 1
              • MahyarM Offline
                Mahyar @freeheeler
                last edited by

                @freeheeler
                It seems that Suntolink does not have this version of the update yet!

                1 Reply Last reply Reply Quote 0
                • MahyarM Offline
                  Mahyar @Egika
                  last edited by Mahyar

                  @Egika
                  Thank you for your attention;
                  I use an iPhone SE 2022 and yes I tried to keep the phone awake during the update, but the same thing happened again.

                  EgikaE 1 Reply Last reply Reply Quote 0
                  • EgikaE Offline
                    Egika Platinum Member @Mahyar
                    last edited by

                    @Mahyar hm. this is strange.
                    I remember having similar issues with a test firmware using an iphone SE as well.
                    If I remember correctly, I restarted the phone and after some (or many) tries, I finally managed to upload.
                    Since then it has been all smooth again.

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    1 Reply Last reply Reply Quote 0
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