Suunto 9 Baro AGPS n/a

Johannes Maier

Hi,
I am very disappointed about Suunto. After having a lot of problems regarding AGPS n/a and trying to fix it with help of the support, I sent my watch to the support center and got a new S9 Baro six weeks ago. The new watch worked perfect in the beginning! But now the problems start again I’m not able to get AGPS synchronized any more. Worked through a lot of tips in this forum without success. Did anybody found a solution, so that this 500€ watch is doing its basic work (GPS) correctly? Why is Suunto not able to fix this basic problems!???
If there is no permanent solution, I will buy another watch, but certainly no Suunto any more. Firmware and Suuntolink and SuuntoApp are the newest version.
Regards
Johannes

sartoric

@Johannes-Maier
I guess you should read this : https://forum.suunto.com/topic/8120/suuntolink-site-down/21

el2thek

@Johannes-Maier Just had a look and mine also says Assisted GPS N/A. Trying to get a gps fix it took longer than normally, about 30 seconds I’d say. No major issue for me.

fritzbt2013

Had this issue Friday, rebooting watched fixed!

isazi

It’s been reported to Suunto. In case you don’t have AGPS available, just leave your watch outside for 15/20 minutes looking for GPS, for example recording an activity that you can discard after. The watch will download the ephemeris directly from the satellites this way.

BTW the AGPS files come from Sony, so it may even not be Suunto’s fault in this case (just to be clear).

Johannes Maier

@fritzbt2013 thanks for your hint, but I rebooted several times.

Johannes Maier

@el2thek thanks for your reply. GPS fix lasts several minutes with my watch.

Johannes Maier

@isazi what makes me wonder: Had the same symptom some weeks ago with my old watch and the Suunto support sent me a new watch. But what you are describing seems to be a software problem…

sartoric

@Johannes-Maier said in Suunto 9 Baro AGPS n/a:

@isazi what makes me wonder: Had the same symptom some weeks ago with my old watch and the Suunto support sent me a new watch. But what you are describing seems to be a software problem…

AGPS not in sync is commonly a “data” issue, but it could be also an hardware issue (your watch cannot sync due to some hardware failure)
That said, AGPS it’s just a way to speed up GPS fix so if you’re problem was also a very long fix time, maybe something was faulty in your gps hardware

cosme.costa

Today I got the AGPS file.

Johannes Maier

@cosme-costa Me too! Let’s hope!

Prenj

Me 2.

cosme.costa

Today I do not have AGPS file again.

I relay on the background sync and when I went for my morning run, the watch wasn’t able to get a GPS lock, I checked and AGPS was missing. Because in the morning I do not have much time I had to start my run without GPS signal so you can imagine how bad is the track.

After the run I did a soft reset and killed the app in the mobile but I still don’t have AGPS file.

I think that someone at Sony or Suunto should check what happens with the AGPS file. I do not want to imagine that this happens to me just before a race.

Mitch9

@cosme-costa Today and yesterday it takes very long to get a fix, too.

But how can I check the AGPS data? Watch or App?

@cosme-costa yeah, I was asking a few times now for an option in Suunto app to be able to switch off automatic GPS optimization, I think the watch will do fine even with a few days old GPS data, but it could help in such cases. I’m also almost in hurry like you said, and I do not want to waste time with checking GPS data is okay or hanging there for get a fix.

freeheeler

@Mitch9
under settings, general, about… recently on Friday and weekend days it seems AGPS is missing.
it always says N/A.

with resetting the watch it will not come back. as it is missing completely, we can’t rely on an older file.
the only thing is to wait until satellites are locked and start the activity only then.
it also took me couple of minutes, sometimes 10… but it’s better than having a completely wrong track… if time allows of course!

Mitch9

@freeheeler Thx!

Yes, also N/A on my watch. This really limits the usage.

@freeheeler said in Suunto 9 Baro AGPS n/a:

it also took me couple of minutes, sometimes 10… but it’s better than having a completely wrong track… if time allows of course!

You just gave me an idea: I should make another sport profile with GPS turned off as mostly I don’t care about the track, but I should check first how correct some of the metrics will be reported without GPS. If this works, then when in hurry I use the one without GPS and other times the complete one

MiniForklift

@freeheeler said in Suunto 9 Baro AGPS n/a:

@Mitch9
under settings, general, about… recently on Friday and weekend days it seems AGPS is missing.
it always says N/A.

Same for me actually

freeheeler

@MiniForklift
it was like that in the last couple of weeks, not sure about the root cause… we’ll see