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    Time of activity is reduced from actual

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • A Offline
      andreas78
      last edited by

      I have been wondering for a while how my official time on races could be so different (multiple seconds higher) than what I have on my Peak 9. But I have now seen that the time when I paus an activity (my actual time), is not the same as my saved time. Once I have stopped the activity and it is saved on the watch (before any syncing). The time is reduced. Today it went from 22:30 to 22:22, the official time of the race was 22:30 which means that I had started and stopped the watch correctly, but the watch to some trimming that I am not interested in.

      tazidenT 1 Reply Last reply Reply Quote 1
      • tazidenT Offline
        taziden Gold Members @andreas78
        last edited by

        @andreas78 Hi, I think this is the same issue I already reported here : https://forum.suunto.com/topic/7662/2-4-seconds-missing-from-running-workouts
        Are you using Android or iOS?

        S9PP

        A 1 Reply Last reply Reply Quote 1
        • isaziI Offline
          isazi Moderator
          last edited by isazi

          There are cases of recorded time on watch and on app not matching. This will be fixed with next firmware update.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          A 1 Reply Last reply Reply Quote 5
          • isaziI isazi moved this topic from Suunto app - Questions & Feedback on
          • A Offline
            andreas78 @taziden
            last edited by

            @taziden This seems to be the same issue, I did look around for a thread before posting but it is difficult to search for this issue. I am running iOS, but the cut happens in the watch, before sync. I am looking forward to a firmware update to see if this is resolved.

            1 Reply Last reply Reply Quote 0
            • A Offline
              andreas78 @isazi
              last edited by

              @isazi Excellent news, do you have an ETA on the release?

              isaziI 1 Reply Last reply Reply Quote 0
              • isaziI Offline
                isazi Moderator @andreas78
                last edited by

                @andreas78 can’t say.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                thanasisT 1 Reply Last reply Reply Quote 0
                • thanasisT Do not disturb
                  thanasis Bronze Member @isazi
                  last edited by

                  @isazi @andreas78 the Customer support told me is coming quite soon ( i contacted them for an issue and they suggested I waited for the update before sending it over which they said is coming soon)

                  so maybe in the next month or hopefully less

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @thanasis
                    last edited by

                    @thanasis correct. This is fixed. Very easy to reproduce with the triathlon mode

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
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                    https://www.strava.com/athletes/7586105

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