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    Suunto 9 not registering start of exercise

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    • Matt UKM Offline
      Matt UK
      last edited by Matt UK

      Hi all

      I appreciate this sounds like a user error but I’ve had this occur a few times now - I navigate to start the appropriate exercise, click ‘start’ and receive a vibration, start the exercise and then at conclusion found the watch didn’t actually start - and it can’t retrospectively recall any of my exercise.

      I’ve no idea why it does this, but it is really quite disheartening to put in a good exercise and not have any record.

      I appreciate I could wait until the stopwatch and metrics appear, but it’s more that it’s ‘caught me out’ by vibrating so I’ve not realised something is wrong until afterwards. I pretty much never actually look at the watch during the exercise.

      Is there something that’s causing this (the ‘lag’ or the vibration I’m misinterpreting), such as a search for GPS, that I could disable?

      All advice gratefully received.

      freeheelerF zadowZ MdzOttM 3 Replies Last reply Reply Quote 0
      • freeheelerF Offline
        freeheeler @Matt UK
        last edited by

        @matt-uk
        did you wait for the arrow icon (satellite lock) to stop flashing?

        living sideways

        Matt UKM 1 Reply Last reply Reply Quote 0
        • Matt UKM Offline
          Matt UK @freeheeler
          last edited by

          @freeheeler

          I didn’t, no - I just clicked on the exercise, and when the start icon appeared against the central button I pressed the button - I received a vibration, but I’ve just checked to make sure I’m not mistakenly remembering and I’m not sure if it is the exercise selection or the start button being pressed which is being confirmed.

          I’ll make sure I see the lock stop flashing next time, ta for comment.

          freeheelerF 1 Reply Last reply Reply Quote 1
          • freeheelerF Offline
            freeheeler @Matt UK
            last edited by

            @matt-uk
            if you start the exercise before the arrow is solid, it might never lock satellites and hence messes up your activity recording.
            best is even to wait some more seconds after satellites are locked. you’ll hear a notification sound when satellites are locked.
            if the issue remains unsolved, please comment again here and we’ll figure it out 👍

            living sideways

            MdzOttM 1 Reply Last reply Reply Quote 0
            • zadowZ Offline
              zadow @Matt UK
              last edited by zadow

              @matt-uk in fact @freeheeler is right. However, the question is, what kind of workout are you performing? It is indoor (no GPS needed) or outoddor (GPS required)?
              In case of Indoor - please, make sure that in the options for that workout, GPS is disabled. Still, you should wait while HR is locked, if you are using it.
              In case of outdoor - follow what @freeheeler suggested.

              If none of above applies, try to restart the watch. If it happens again, collect logs and send them to Suunto. @isazi is usualy very kind and willing to help with that.

              Good luck!

              Suunto S9 Baro Titanium, Ironman l.e.
              Suunto Smart Sensor
              Wahoo Tickr FIT
              Hammerhead Karoo 2

              Swim Ride Run Rest Repeat

              1 Reply Last reply Reply Quote 2
              • MdzOttM Offline
                MdzOtt @Matt UK
                last edited by

                @matt-uk also, is it possible that you mistake the GPS lock (sound and vibration) for the START confirmation (sound and vibration)?

                S9 Baro
                SA on Android
                Ambit 3 Peak
                Ambit 2 Sapphire

                1 Reply Last reply Reply Quote 0
                • MdzOttM Offline
                  MdzOtt @freeheeler
                  last edited by

                  @freeheeler Also, as a follow up to what @freeheeler is saying, it is a good practice to set the watch to the exercise (the screen with the START button) before you actually start the activity. The watch will have the time to lock on the GPS, but also adjust the altitude.

                  Another idea, before you start your activity, look at the watch if it changed the display. The activity display is usually so different from the watch face that you don’t need to look hard at it; just a glance and you know.

                  S9 Baro
                  SA on Android
                  Ambit 3 Peak
                  Ambit 2 Sapphire

                  1 Reply Last reply Reply Quote 1
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