Problem Activity start button

[Rclxmg m]

since the last update i’m unable to start an activity with the middle button, it takes me back to the menu every time i press it, i tried several resets but nothing, need help thanks!

[freeheeler]

@rclxmg-m
how fast does the middle button go back to its normal position? maybe it’s kind of stuck and hence it keeps pressing and triggers to return one page backwards?

[Rclxmg m]

@freeheeler like a normal press to confirm, but instead to confirm goes again back to select sport…

[Rclxmg m]

@freeheeler the phisical button is a lil bit slowed and pops back in posotion slowly, maybe try with some warm water and bicarbonate or vinegear?

[freeheeler]

@rclxmg-m
I’ve had the same issue and tried different cleaning procedures… I do not recommend any of the things I’ve tried, unless sending it in for service.

[Rclxmg m]

@freeheeler thx man, are they fast?

[freeheeler]

@rclxmg-m
depends where you’re located, also price varies (in case your watch is already out of warranty time…)
from Switzerland to Finland, service and back within 7 days afair

[Rclxmg m]

@freeheeler italy, yes it’s out of warranty

[sartoric]

@rclxmg-m
let it rest in luke-warm water and mild soap if you want to try to clean it
then rinse it

[freeheeler]

please update us if it helps

[Rclxmg m]

@freeheeler cleaned with warm/hot water 60° C, soap for cleaning dishes + bicarbonate, also rotated the button few times and now it’s a bit better, works 70% of the times but that’s ok for now, will clean it again and see if it gets better. thx to all

[Dimitrios Kanellopoulos]

@rclxmg-m delete it and recreate it

[freeheeler]

@dimitrios-kanellopoulos
but based on his findings with the cleaning it appears to be rather a mechanical than a software issue, doesn’t it?

[Dimitrios Kanellopoulos]

@freeheeler oh