Download offline map problem

@g-q mine stops at 45% downloading. Almost a week now cant get maps into watch.

@r-s-0 yes, even on Reddit there are users who complain about it. I just hope Suunto doesn’t leave this watch at the mercy of our wrists.

@r-s-0 said in Download offline map problem:

@g-q mine stops at 45% downloading. Almost a week now cant get maps into watch.

I had the same problem few weeks back. I solved by shutting down S7 and mobile, turned on again and worked. You tried this?

@flypg will try! thanks. btw I can scroll from my city to another city on the S7 and see every street on the map while having the watch offline. Is this why downloads takes so long time? It’s supposed to be an area of no more than 30km I think. I have hundreds of kms

isazi

Suunto is investigating the issue.

@isazi good news, tx!

tonyg42

Same problem for me. Watch is in charge and connected to Wi-Fi, and since week, maps download is interrupted without any reason.

olymay

Maybe try a smaller map size to see if that makes a difference?

I have left mine on the default size and do not have any custom map areas and it downloads just fine.
Maybe larger map files are having issues?

@olymay said in Download offline map problem:

Maybe try a smaller map size to see if that makes a difference?

alas nope

I have left mine on the default size and do not have any custom map areas and it downloads just fine.
Maybe larger map files are having issues?

probably but who knows

olymay

@g-q Gah, that’s a shame

Maybe it’s region based?? (pure guesswork here!) Mine is downloading fine in the UK.

Otherwise, get on the blower to Suunto Support.

Egika

Working well for me.
Local offline map plus the ones for routes are loaded instantly for me.

Piotr Pientka

For me its also not working. Different areas(also those which were working previosly), small and big one.

Piotr Pientka

@flypg said in Download offline map problem:

I had the same problem few weeks back. I solved by shutting down S7 and mobile, turned on again and worked. You tried this?

Sorry, Just now read your hint but it works. Thanks a lot!
On watch I “force close” all sunnto application. Reopen suunto and offline map was downloaded properly.
@G-Q did you try this already?

@piotr-pientka Late last night I tried again and things went well without modifying/acting on anything. Sometimes this watch is quite puzzling…
(or Suunto in the meantime has changed something…)

isazi

Things should be working again since yesterday afternoon, from what I understand. Please when things do not work as expected post in this forum so we can tell Suunto that various users are having the same problem. Especially with the S7 where some things are controlled by Suunto and some by Google can be difficult to find issues.

@isazi said in Download offline map problem:

Things should be working again since yesterday afternoon, from what I understand

tonyg42

It’s now OK for me too.

macdav

@isazi it works, morning charged and maps downloaded completelly