SOFTWARE UPDATE 2.19.42 January 27, 2022

[Richard Thygesen]

Quick question. I now have the possibility to update the watch when I go into settings and look but I got no notification in the app about a new FW. Is this as it should be?

[Pavlas]

My mother reports that the watch reset after the update again. S5

[Dimitrios Kanellopoulos]

@mountainchris yes

[Dimitrios Kanellopoulos]

@richard-thygesen normal

[TrailEyes]

My FW update failed and SuuntoLink forced me to restart my watch. This was my first negative experience in any way with Suunto, but it was a biggie to lose all of my customizations in the watch and for activities

[Dimitrios Kanellopoulos]

@traileyes please send logs via Suuntolink and pass the log id here

[vietpq]

@richard-thygesen You should download firmware in Suunto App, when the download finish, go to the watch setting, you will see new software update here.

[Djordje S]

I presume that for battery calibration, discharge/charge should apply?
Also, any word for vo2max update in near future? Thx.

[TrailEyes]

@dimitrios-kanellopoulos log #2244086311804000

[Dimitrios Kanellopoulos]

@traileyes said in SOFTWARE UPDATE 2.19.42 January 27, 2022:

2244086311804000

thank you

[Dimitrios Kanellopoulos]

@traileyes what did the watch show after the update ?

[freeheeler]

did anyone else notice lag between automatic laps sound notification and with heavy delay vibration and the summary screen?

[suzzlo]

@traileyes there is a suggestion for backing up settings and restoring them. Please vote

[minimark069]

@TrailEyes https://forum.suunto.com/topic/6482/backup-settings-to-account?_=1643291533876

[Tomas5]

All sounds great, big thank you !!!

[TrailEyes]

@dimitrios-kanellopoulos when I first opened SuuntoLink, it said the app needed to update. Once that was completed, then the watch attempted to update. I got a failure notification and SuuntoLink said the watch needed to reset. I clicked OK and after the reset attempted the FW update on the watch again. It appeared to be successful as my 9B says it’s running 2.19.42.

[Pavlas]

@traileyes Yes, my mother reports the same.

[minimark069]

@traileyes I get this issue if I use a standard USB port on my laptop however if i use the USB 3.0 (blue) port it always works.

[Pavlas]

@minimark069 Interesting observation! I updated my S9B at work. My wife’s S5 at home now. Both via usb 3.0 without any problems.
My mother has an older PC with usb 2.0 and the update went wrong

[TrailEyes]

@minimark069 Good to know. I wouldn’t even have though about that as an issue, but something I’ll have to pay attention to. Thanks!!