Suunto app on watch not running?

[nottie]

Hi everyone,

On a friend’s suunto 7 suddenly the activity tracking and stepcounting etc. Stopped working.
He can’t get a connection to the suunto app on his (i-) phone. However the wearos app says it is connected.
Restarting the suunto app on yhe phone didn’t help.
Restarting the watch didn’t help.
There seems to be a system update ready for download but the WiFi connection fails…

Any ideas? Other than factory resetting the watch?

[macdav]

@nottie
I have the same problem. Since morning the app is not running on the watch. Any idea…

[macdav]

@macdav
I had the same problem for the second time. Only reset of the watch helped.
Is there any possibility to re-instal the app on the watch?

[macdav]

@macdav said in Suunto app on watch not running?:

@macdav
I had the same problem for the second time. Only reset of the watch helped.
Is there any possibility to re-instal the app on the watch?

well, now I can´t connect to he SuuntoApp on the phone. It looks like I am connected, but no activities are downloaded to the phone. Any idea? !