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    Suunto 9 Peak Ti glass not perfectly set inside the watch case

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • becco981B Offline
      becco981
      last edited by

      Incidentally, has anyone notices that the sapphire glass of the new S9PTi is not perfectly aligned with the watch case?
      If you look the watch profile you can easily notice that the glass protrudes out of the case on the bottom side of the watch.
      It can also be seen by gently swiping the finger from top to bottom and check the difference on the edge on both sides. On the top there is a “step” between the glass and the metal; on the bottom there’s a “jump” from glass to metal.
      I experienced this anomaly on two different model of this watch.
      Anyone else?

      Thanks

      Brad_OlwinB ? K 3 Replies Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @becco981
        last edited by

        @becco981 Mine are identical all around the bezel.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        Saketo NemoS D 2 Replies Last reply Reply Quote 0
        • Saketo NemoS Offline
          Saketo Nemo Moderator @Brad_Olwin
          last edited by

          @brad_olwin me too

          ? 1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User @Saketo Nemo
            last edited by

            Not. mine seems ok

            1 Reply Last reply Reply Quote 0
            • D Offline
              DF130 Bronze Member @Brad_Olwin
              last edited by

              @brad_olwin Mine as well.

              1 Reply Last reply Reply Quote 1
              • D Offline
                deserthike20 Bronze Member
                last edited by

                Good eye! Interestingly I didn’t notice this on my watch till I read this post. On my watch the bottom sapphire is raised slightly. (Probably a couple pieces of paper width above the bezel)

                I’m not hugely bothered but I’d hate to have an issue when I eventually hit it against something. I’m not sure….maybe I’ll reach out to support next week. It could very well be within spec but worth asking.

                22C27B76-B5A5-4FAF-A8C4-99C555705EA4.jpeg

                Suunto 9 Peak Pro
                Suunto Vertical

                MiniForkliftM becco981B ? 3 Replies Last reply Reply Quote 1
                • MiniForkliftM Offline
                  MiniForklift Platinum Member @deserthike20
                  last edited by

                  @deserthike20 said in Suunto 9 Peak Ti glass not perfectly set inside the watch case:

                  Good eye! Interestingly I didn’t notice this on my watch till I read this post. On my watch the bottom sapphire is raised slightly. (Probably a couple pieces of paper width above the bezel)

                  I’m not hugely bothered but I’d hate to have an issue when I eventually hit it against something. I’m not sure….maybe I’ll reach out to support next week. It could very well be within spec but worth asking.

                  22C27B76-B5A5-4FAF-A8C4-99C555705EA4.jpeg

                  Well you can clearly see the crystal isn’t flush and it also doesn’t appear to be centered properly due to the gap at one end. This is something I’d maybe expect to see on a COROS or Wahoo watch, but definitely not a Suunto. Now you’re aware of it it’ll probably bug you every time you look at it! I’d be taking it back to switch it out for another if I were you

                  SV Titanium Solar Forest

                  becco981B 1 Reply Last reply Reply Quote 0
                  • becco981B Offline
                    becco981 @MiniForklift
                    last edited by

                    @miniforklift I experienced the same issue on three different units of the same model.

                    1 Reply Last reply Reply Quote 0
                    • becco981B Offline
                      becco981 @deserthike20
                      last edited by

                      @deserthike20 did you bought it on Amazon?

                      D 1 Reply Last reply Reply Quote 0
                      • ? Offline
                        A Former User @deserthike20
                        last edited by A Former User

                        @deserthike20 said in Suunto 9 Peak Ti glass not perfectly set inside the watch case:

                        Good eye! Interestingly I didn’t notice this on my watch till I read this post. On my watch the bottom sapphire is raised slightly. (Probably a couple pieces of paper width above the bezel)

                        I’m not hugely bothered but I’d hate to have an issue when I eventually hit it against something. I’m not sure….maybe I’ll reach out to support next week. It could very well be within spec but worth asking.

                        22C27B76-B5A5-4FAF-A8C4-99C555705EA4.jpeg

                        The same, didn’t notice till this post and had to look very very closely to see it.

                        This doesn’t bother me at all. But if you have answer from support let me know.

                        4F8397F9-03B9-46FD-ADBD-5CFA3CCAFFC7.jpeg

                        D 1 Reply Last reply Reply Quote 0
                        • D Offline
                          deserthike20 Bronze Member @becco981
                          last edited by

                          @becco981 I bought mine directly from Suunto during the pre-order period.

                          Suunto 9 Peak Pro
                          Suunto Vertical

                          1 Reply Last reply Reply Quote 1
                          • D Offline
                            deserthike20 Bronze Member @Guest
                            last edited by

                            @andré-faria If I decide to ask support I will let you know.

                            Suunto 9 Peak Pro
                            Suunto Vertical

                            renton82R K 2 Replies Last reply Reply Quote 1
                            • renton82R Offline
                              renton82 Platinum Member @deserthike20
                              last edited by

                              Maybe, also my unit is not perfectly aligned but not as this one in photo. Mine is impossible to see with naked eyes and only notice if i use a fingernail, however i think it’s not as much than 1/20mm so i think perfectly in manufacture tolerance.

                              1 Reply Last reply Reply Quote 1
                              • ? Offline
                                A Former User @becco981
                                last edited by A Former User

                                @becco981 @deserthike20 Did support say anything to this? I think normal. Not noticeable without touching in reality from normal distance. Watch of my girlfriend has it and mine too. Think small package leads to this. Or it is designed this way, because watch shouldn’t contact bezel completely. No big thing for me. But if you have an answer, great.

                                D 1 Reply Last reply Reply Quote 0
                                • K Offline
                                  krakra Bronze Member
                                  last edited by

                                  No issue on mine. But it is all black not titanium version.

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    deserthike20 Bronze Member @Guest
                                    last edited by

                                    @mountainchris I never got in touch with support. The watch has some sentimental value so I didn’t want to exchange it.

                                    At this point I don’t even notice it anymore and haven’t had any issues.

                                    Suunto 9 Peak Pro
                                    Suunto Vertical

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                                    • freeheelerF freeheeler referenced this topic on
                                    • K Offline
                                      krakra Bronze Member @becco981
                                      last edited by

                                      @becco981 just wondering if you maybe got any feedback from support? Thank you!

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                                      • K Offline
                                        krakra Bronze Member @deserthike20
                                        last edited by

                                        @deserthike20 you got any feedback from support? Thank you.

                                        freeheelerF 1 Reply Last reply Reply Quote 0
                                        • freeheelerF Offline
                                          freeheeler @krakra
                                          last edited by

                                          @krakra
                                          I understand that @deserthike20 accepted this flaw.
                                          I trust that functionality is ensured and it is just an optical issue. Similar to the Pixel 5 glass and fram gap issue when it was first released. I am nitpicky in such cases and would want it to be perfectly assembled.

                                          it seems nobody here has ever asked Suunto support for a statement. Try to reach out to them, they are very kind and helpful ✊

                                          living sideways

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