how to correct GPS error?

[Pavlas]

@freeheeler I’ll try a factory reset yet. If that doesn’t work, I’ll try Suunto support.

[Pavlas]

I was just checking my wife’s Suunto 5. And I found the exact same error

[Mike H.]

Screenshot_20210606-093232_Suunto.jpg

Hi. I had the same strange behavior yesterday , but it seems the sum of km during trip is ok.

[Pavlas]

@mike-h Looks like more people have this problem.

[sartoric]

Based on the last graphs it doesn’t look as a GPS error to me (HR graph ? ) … maybe some sort of electrical/magnetic interference ?

[isazi]

@mike-h more information and a link to the activity would help.

[isazi]

@sartoric said in how to correct GPS error?:

Based on the last graphs it doesn’t look as a GPS error to me (HR graph ? ) … maybe some sort of electrical/magnetic interference ?

Right, why would the GPS affect also HR?

[Egika]

@isazi correct.
So what could affect all the data?
A time issue (either in display or recording)
What else?

[isazi]

@egika no way to know without access to raw data. Maybe someone at Suunto could check.

[Pavlas]

Hmmm, nobody help?
I’ve got some more knowledge. My dad had the same problem yesterday. Me too, of course. We were cycling together. He has a Spartan Sport.
I re-examined the trouble spots in the charts. I found that the problem is only in the chart with map. The individual charts are ok. See pictures.
I also checked for trouble spots in QS, Fatmap and Strava. Everything is ok. No jumps in the map, etc.
I see the problem only in SA and SportTracker (same platform?)

[isazi]

@pavlas so it is not your watch. It is either environmental, or a bug in the app. Which version of the app are you using?

[Pavlas]

@isazi I’m on beta 4.41.1. My father has non-beta 4.41.1.
It’s not the environment. The trouble spots are random and different every time. Maybe UFO

[Dimitrios Kanellopoulos]

@pavlas we are aware of this chart / map issue

[Dimitrios Kanellopoulos]

@pavlas can you give me a link for that activity ?

[Pavlas]

@dimitrios-kanellopoulos https://www.suunto.com/cs-cz/move/pavlas2/60bfc164f39acb4e68938924

[Dimitrios Kanellopoulos]

@pavlas thanks. Lets fix this

[Pavlas]

@dimitrios-kanellopoulos Thank you!

[Dimitrios Kanellopoulos]

@pavlas is this activity synced from iOS or android ?

[Pavlas]

@dimitrios-kanellopoulos Android 10

[Dimitrios Kanellopoulos]

@pavlas thanks. From a quick look it looks like some timestamp issue. Will report back when its fixed