Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities

[pilleus]

@olymay said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

so I am at a loss as to where it could be coming from

I deactivated now the sync from Suunto wear app to Google Fit. Google Fit itself is not configured and completely deactivated.

Steps are counted and shown in Google Fit. Must be from Google Fit itself.

Another strange thing is, that on the S7 in the ressources tile activities are shown, which are not recorded by the Suunto wear app. I think that Suunto wear app is recognizing a short walk or run without tracking or its a resync from Google Fit!?

Here a screenshot from the S7. Yesterday in the evening I did some tests without recording. These are shown in the ressources tile on the S7, but not in Suunto app on the smartphone.

[pilleus]

Deleted…

[Jamie BG]

@olymay Agree with you as my step data in google fit (on watch and phone) do not match suunto steps yet all my google fit tracking is turned off (on phone & watch).
Got to wonder if it isn’t GA location services maybe giving it data, and or its taking the suunto data which is synced and rebasing it into its own step account.
Not a major issue for me as barely using google fit anymore as suunto app now has pretty much everything that GFit has.

[RussellllR]

@pilleus In the Google fit app settings you should see managed connected apps. Here you can see all linked apps/services that may be contributing to the step count.

Also, Suunto app on suunto 7 tracks steps automatically and, as far as I know, you cannot turn it off. So it may recognize things like running, even if you are not officially tracking it. That may be why it’s showing up in your resources but not in the app itself, since it wasn’t an officially tracked activity.

I really appreciate everyone’s help and discussion on this. Hopefully it’s just a server side update that Suunto can do to get it to full sync with Google fit again. I wonder why they don’t just add google fit to the partner services section on the phone app and have you link it there.

[SuuntoMan]

Just had sleep data sync in to google fit but even that is inconsistent. For some days it shows sleep quality data but today’s just shows the length of time I slept. No idea what’s going on. It synced the data but doesn’t show all the information that it showed for previous days. Very odd!!

[Aleksander H]

@russellllr said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

I wonder why they don’t just add google fit to the partner services section on the phone app

That would have been more usefull.

[olymay]

@suuntoman said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

Just had sleep data sync in to google fit but even that is inconsistent. For some days it shows sleep quality data but today’s just shows the length of time I slept. No idea what’s going on. It synced the data but doesn’t show all the information that it showed for previous days. Very odd!!

Mine took a while for all of the data to be displayed in Google Fit. Give it some time now it’s been synced and see if it all appears.

[olymay]

@russellllr said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

I wonder why they don’t just add google fit to the partner services section on the phone app

This would be the ideal solution in my opinion, as it would also allow weight data to sync from GF into Suunto.

[SuuntoMan]

@olymay yeah you were right, it eventually synced the entire sleep data. Not sure why it only partially synced at first!

[Dimitrios Kanellopoulos]

From my experience from Google Fit , it always lags on data. Like their server updates them not so often, merging with other sources etc

[pilleus]

I sync sleep data since half a year from the Skagen Falster 3 to Google Fit. The delay is not longer than 10 minutes until the sleep data are shown in Google Fit. And all sleep data are available without any day missing.

[pilleus]

Last night I tried the sleep tracking of the Suunto 7.
My experiences:

• Battery usage for 8,5 hours: 35 % (airplane mode, display off, no tilt to wake)
• Detection of sleepwalking is perfect, the watch gave me a popup with the question: Are you awake or do you sleep?. After recognizing that there were steps recorded.
• Sync to Google Fit happened within 5 minutes.
• Only few data are shown in Google Fit. No sleep phases, no heart rate, no qualitiy of the sleep. Screenshot attached and to have a comparison another one of the sleep tracking of another WearOS watch and another day.

I know, that sleep tracking on all watches out there is just an option to have fun. So no problem, just my experiences.

[Aleksander H]

@pilleus said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

Detection of sleepwalking is perfect, the watch gave me a popup with the question: Are you awake or do you sleep?. After recognizing that there were steps recorded.

Didn’t know it does this . Maybe I’ve not seen it as I use cinema mode.

[pilleus]

Official information about the conection to Google Fit and the synced data:

https://www.suunto.com/en-gb/Support/Product-support/suunto_7/suunto_7/sports-by-suunto/general-options/#15.3

“If you use Google Fit to track your daily activities and want to see how your exercises, daily activity and sleep recorded with Suunto Wear app impact your daily activity goals, connect Suunto Wear app with Google Fit. When connected, training insights from exercises recorded with Suunto Wear app will also be accessible in Google Fit.”

It’s not clear, what the difference is between exercises which are synced (sentence 1) and exercises recorded with Suunto Wear app which are synced (sentence 2).

And daily activities are what?

Is there a sync from Google Fit to Suunto Wear app too?

[Aleksander H]

If you go to the screen where you connect to Google Fit in the Suunto app on the S7, there is actually a pretty decent description of what it syncs. Although I’m not sure how easy the same info is to find if you’ve already connected.

For one thing, in my opinion, this makes it pretty clear that 24/7 HR is not one of the things we should expect to see synced.

[Jamie BG]

@pilleus
What settings do you have on your watch for the google fit app?

Prior sleep periods I always got sleep graph, however from last nights I haven’t and yesterday I switched off all the sensors for google fit, so am wondering if that is the difference, or if its merely server issues on Google side (not unusual).

[pilleus]

@aleksander-h step counts do not sync or are merged with Google Fit steps. Google Fit cannot be stopped to count steps, even if it is disabled and not configured. I tested it twice.

[pilleus]

@jamie-bg said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

What settings do you have on your watch for the google fit app?

My Google Fit app on the Suunto 7 is not configured, all permissions are disabled in WearOS system settings - apps and Google Fit is disabled for the current user via adb.

Nevertheless Google Fit is counting steps and recognizing activities with the Suunto 7 and the data are available in the Google Fit app on the smartphone.

I checked it twice. I deactivated the complete Suunto system (salmon apps, asoy apps and suunto apps) via adb so that Suunto Wear app cannot use any sensor of the Suunto 7.

Steps and activities are available in Google Fit app on the phone and definitely coming from the Suunto 7 Google Fit app.

And Suunto says in the screenshots above, that sleep data are synced with start and end time only!?

[Aleksander H]

@pilleus said in Suunto 7 not syncing steps and heart rate to google fit outside of runs/activities:

Google Fit cannot be stopped to count steps, even if it is disabled and not configured. I tested it twice.

Mine stopped . After I logged out of google fit on my watch, it stopped syncing steps to Google Fit on my phone. I verified this over 2 days before uninstalling Google Fit from my phone as well.

[RussellllR]

@pilleus did you check in Google fit settings (on phone app) for “managed connected apps”? You can see what apps are connected and providing data to Google fit. If there are no connected apps and you turned off track physical activity on both watch and phone app Google fit settings then you will get no steps. The steps you are seeing in Google fit are not coming from suunto unless it’s during activities AND suunto is listed under connected apps.