2.14.12 is here
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@дима-мельниченко Sorry, I wanted to post a general remark. It was only by accident that I replied directly to you
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@zrumlow Don’t forget that the watch has also really nice things (battery life, nice watchfaces, suuntoplus features like weather and Safe I really like when multiple day hiking. Only remark is that you can’t use both of them, but as such, Safe is only to be used in exceptional cases ;-))
As my watch is still working fine, I am going to be optimistic and hope for more convincing releases in the future. Of course, the needs in a watch also depends on the environment were you live in / sport in. And unfortunately I am not living in an outdoor country like Finland. So if I ever need a new watch, I’ll rethink to see what is important.
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Just like the previous version, I am unable to complete the update of my S9Baro using an up to date SuuntoLink on Win10 Pro 64bit - SuuntoLink says the watch was disconnected, and the update fails. S9 is bricked.
The last time around I had to depend on @Dimitrios-Kanellopoulos’ help for downloading the FW and manually drag&dropping it on SuuntoLink, which worked. It is now obvious that this approach is not sustainable, and is a more serious bug. I am surprised though that there are not more reports of this!? It doesn’t make sense that just my unit be affected, does it?
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@radu-negoescu I have only had your kind of issues running a virtual machine.
Watch: Suunto Vertical Ti
Blog: isazi's home
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@isazi this is not a virtual machine. and the fact that drag&drop install works but suuntolink normal install doesn’t points to an issue not related to my setup, as far as I can understand it at least …
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@radu-negoescu Maybe someone from Suunto who knows the firmware update process can tell what the difference is between a “normal” update and the drag&drop method?
To me it makes no sense why the first one fails altough the firmware seems to download correctly because the update started and the second one succeeds.
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@radu-negoescu even if @j-dominguez case was a bit different, I have a feeling that maybe there is a relation between the two cases: can’t download firmware file vs. corrupted download?!
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@radu-negoescu In other posts that people have commented this issue it was related to a faulty cable, could be the case?
The other people could charge the watch without problems but when was related to updates then they have this issue. -
@cosmecosta I’d be surprised if it was the cable. It is the same one that works for the “manual FW update”
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@andrasveres this might actually make sense. if only there was a way to capture the automatic download? where is it hiding?
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@radu-negoescu not sure about that, but it might be in %appdata%\Suuntolink folder as most of the files are stored there.
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@andrasveres nope, first place I looked, no recent files matching
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@radu-negoescu then I have no clue. You are looking into Roaming and not the Local folder under AppData, right?
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@radu-negoescu said in 2.14.12 is here:
@cosmecosta I’d be surprised if it was the cable. It is the same one that works for the “manual FW update”
I do not know but maybe using the automatic update it make some checkings that fail due the cable…if you can access one easily I think it worth to try.
I don’t think its an issue with the watch, like corrupted firmware, because you do not have problems with the watch between updates. For what you tell us the issue is only when updating, so can only be cable/suuntolink/computer permissions. I would discard computer permissions because the update wouldn’t start, at least this is my experience with my work laptop connected to my work network.
BTW I have updated mine using WIN10 PRO 64 bit as you are trying
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@andrasveres I wasn’t
What do you guys have?
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@radu-negoescu the new firmware download link was posted a while ago, you could download that and compare by content to check if they match.
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@andrasveres they are identical
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@radu-negoescu I have the same. As I have told you, check the cable…
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@radu-negoescu you compared by content or hash I guess. I have no clue then, it might be what @cosmecosta said: cable or SunntoLink problems.
Update: you can get an MD5 hash for your file and compare to what appears on @cosmecosta posted image too.
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@andrasveres yes, by content and md5 hash too. Since I don’t have a spare cable, this is not something I can check. Let’s see if I can convince my wife she really wants my S9Baro so I can get the titan
But you want to hear something truly weird? drag&dropping the FW downloaded by SuuntoLink leads to the exact same error (disconnected watch after the first reset), whereas drag&dropping the manually downloaded FW works (even though it also throws a watch disconnected error at the very end, upon reset version 2.14.12 is installed!?)
Occam’s razor says faulty cable and lucky break on 2nd attempt, but … but … seriously?
