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    S9B reboots at activity start screen when a particular route is loaded

    Scheduled Pinned Locked Moved Suunto 9
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    • H Online
      halajos Bronze Member
      last edited by

      I loaded a route with waypoints (turn-by-turn directions from plotaroute.com) onto my S9B and activated navigation at the starting point of the route. The watch showed a few navigation pop-ups right on the activity start screen (before pressing the start button), then rebooted (screen went black for a couple of seconds, then the watch face appeared). Tried once more, the same happened. After the second reboot I started the run without navigation and enabled route navigation later, there was no reboot. But in the last few kilometers of the run, at each POI the watch notified me that I’m at the end of the route, while the navigation screen showed the continuation of the route properly. Attaching the particular route: Szőlőskislak-23k.gpx

      Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @halajos
        last edited by

        @halajos does this happen all the time? App you synced the route with ?

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        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @halajos
          last edited by

          @halajos could you also send logs via SL ?

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          • H Online
            halajos Bronze Member @Dimitrios Kanellopoulos
            last edited by

            @dimitrios-kanellopoulos I’ve sent the route to SA through runalyze, then synced to the watch from the mobile app (on Android). This has happened me only with that route on that place, but then it crashed consistently on the start screen. Should I send logs from SA or do a sync with SL and then send logs, perhaps both?

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @halajos
              last edited by

              @halajos if its possible just after the crash… The logs do not survive long

              SL and passing the ID here would be preferable

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
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              • H Online
                halajos Bronze Member @Dimitrios Kanellopoulos
                last edited by

                @dimitrios-kanellopoulos I can’t reproduce the crash, as that route is far from my home. I recorded one more activity since the one with the crashes, and synced that as well with SA. Not synced with SL for long. Do you think it’s still worth to send logs from either SA or SL?

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                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @halajos
                  last edited by

                  @halajos I think after half a day they are rotated … 😕

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
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                  • H Online
                    halajos Bronze Member @Dimitrios Kanellopoulos
                    last edited by

                    @dimitrios-kanellopoulos I can think of two contributing factors to the crash. It may contribute to the crash, that the route had waypoints near the start/end of the route (it’s a loop) causing notification pop-ups on the start screen. It doesn’t explain the repeated “end” notifications in the last few kilometers. Another factor could be non-english alphabet characters in the waypoint names (?) which I had in the route.
                    I tried loading the same route at home, far from the actual place where the route starts, and it doesn’t cause a crash.
                    If it helps in the thought process, I can tell that my fiancée had the same route loaded on her SSU, which didn’t crash, but showed the same “end of route” notifications.

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                    • ? Offline
                      A Former User @halajos
                      last edited by

                      @halajos for notification issue: in my case with an Ambit3, if I add waypoints to a route and I don’t add at the end of the route an “End” type waypoint, then my watch will pop-up end of route notification at the last waypoint near to the end. Can that be for your case too? Did you marked point A/B as Start/End waypoints?

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                      • H Online
                        halajos Bronze Member @Guest
                        last edited by

                        @andrasveres routes downloaded from plotaroute.com used to work. The last waypoint in the route is this one:

                        <wpt lat="46.737305" lon="17.668048">
                        <time>2021-03-01T07:49:59Z</time>
                        <name>FINISH</name>
                        <cmt>FINISH</cmt>
                        <desc>FINISH</desc>
                        <sym>Flag, Blue</sym>
                        </wpt>
                        

                        I loaded the route data into excel to check, all waypoints have a corresponding trackpoint (by coordinates).

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                        • ? Offline
                          A Former User @halajos
                          last edited by

                          @halajos it is strange that if I manually import your route into:

                          • Suunto app: there is no waypoints loaded.
                          • Movescount: all waypoints are loaded.

                          If I look at Start on and FINISH waypoints they are imported into Movescount as Waypoint type (I’ve tried changing them to Begin and End type, but Movescount export didn’t include <type> info into GPX file).
                          When in Suunto app I added Start on as Begin and FINISH as End type waypoints and exported the GPX file, then it contained correct <type> info for both points.

                          <wpt lat="46.73737" lon="17.667992"><name>Start on</name><type>Begin</type></wpt>
                          <wpt lat="46.737305" lon="17.668049"><name>FINISH</name><type>End</type></wpt>
                          

                          This is what I was referring to with my previous post.
                          If I didn’t had these type of waypoints added to my route then my notification would not work properly for both start/finish points.
                          However note that I’m using an Ambit3, not sure how Suunto 9 handles this.

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