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    Suunto 9 buttons stuck and not responsive

    Scheduled Pinned Locked Moved Suunto 9
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    • S Offline
      Stochastickang
      last edited by

      Hi all,

      I have Suunto 9 non baro (gen 1) and have been using for past 1year with no issues. However, the top and middle buttons are stuck from couple of days ago. Consequently, the watch is not functional. To make the matter worse, the watch face is showing downward arrow with 4 dots and its not changing from this status (I think the top button being stuck must of initiated this reset status)
      Anyone experienced same issue as this? I would like to know whether there are any fixes I can do before sending for repair.

      Thanks

      Mff73M isaziI freeheelerF 3 Replies Last reply Reply Quote 1
      • Mff73M Offline
        Mff73 @Stochastickang
        last edited by

        @stochastickang
        little search in post titles for first readings 😉
        https://forum.suunto.com/search?term=button&in=titles&matchWords=all&sortBy=timestamp&sortDirection=desc&showAs=posts

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        1 Reply Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @Stochastickang
          last edited by

          @stochastickang I would send it for repair.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          1 Reply Last reply Reply Quote 1
          • freeheelerF Offline
            freeheeler @Stochastickang
            last edited by

            @stochastickang
            https://forum.suunto.com/topic/5533/limescale-on-buttons/7?_=1614767993260

            did you notice stones growing on the watch buttons, too?
            try using a soft descaler e.g. for coffeemakers. make sure it is safe to use with NBR seals.
            maybe this solves your issue?

            living sideways

            1 Reply Last reply Reply Quote 1
            • S Offline
              Stochastickang
              last edited by

              Ok thanks all. I’ll give all your suggestions a go. Hopefully, I don’t need to send it for a service.

              1 Reply Last reply Reply Quote 1
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