Movescount syncing issue

feanor

I’ve just lost a long run. I synced my Spartan Ultra using the Suuntolink desktop app, and it just has not showed up on Movescount ( or Strava, obviously ). It’s still in the logbook on the watch, but since it’s now marked as synced, there’s no way to force a re-sync that I know of. Any advice?

@feanor said in Movescount syncing issue:

I’ve just lost a long run. I synced my Spartan Ultra using the Suuntolink desktop app, and it just has not showed up on Movescount ( or Strava, obviously ). It’s still in the logbook on the watch, but since it’s now marked as synced, there’s no way to force a re-sync that I know of. Any advice?

Suunto link will sync to suunto app not to movescount I believe. For that you need to sync using moveslink2

feanor

No, the spartan syncs to movescount using suuntolink.
I’ve been using it for years that way.

Anyway, the run eventually showed up 3 hours after I synced the watch!

isazi

@feanor said in Movescount syncing issue:

No, the spartan syncs to movescount using suuntolink.
I’ve been using it for years that way.

This will end the 26th of January I believe: https://www.suunto.com/fy-nl/Content-pages/suuntos-digital-services/