Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    S9B upgrade / factory reset problem (v2.10.26)

    Scheduled Pinned Locked Moved Suunto 9
    40 Posts 7 Posters 2.3k Views 6 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A Offline
      azorg @sartoric
      last edited by

      @sartoric not yet…

      sartoricS 1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator @azorg
        last edited by

        @azorg
        I would

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

        1 Reply Last reply Reply Quote 0
        • Birgit WeissB Offline
          Birgit Weiss
          last edited by

          I have the same problem and I don`t know what to do.

          ? 1 Reply Last reply Reply Quote 1
          • ? Offline
            A Former User @Birgit Weiss
            last edited by

            I think you can force the update manually. @Dimitrios-Kanellopoulos can you confirm/help?

            1 Reply Last reply Reply Quote 0
            • sartoricS Offline
              sartoric Moderator
              last edited by

              Search for manual firmware upgrade

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

              A 1 Reply Last reply Reply Quote 0
              • A Offline
                azorg @sartoric
                last edited by

                @sartoric Hmm…
                My search fail.
                What software I must use?
                Suunto Link or another?

                isaziI 1 Reply Last reply Reply Quote 0
                • isaziI Offline
                  isazi Moderator @azorg
                  last edited by

                  @azorg check this post from Dimitrios https://forum.suunto.com/topic/5396/suunto-spartan-ultra-update-not-available/10

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  ? 1 Reply Last reply Reply Quote 1
                  • ? Offline
                    A Former User @isazi
                    last edited by

                    @isazi said in S9B upgrade / factory reset problem (v2.10.26):

                    @azorg check this post from Dimitrios https://forum.suunto.com/topic/5396/suunto-spartan-ultra-update-not-available/10

                    This post only has firmware link for spartan, not s9b.
                    I also search and couldn’t find the links for S9B, although I thought I have seen it somewhere

                    isaziI 1 Reply Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @Guest
                      last edited by

                      @André-Faria that’s for the procedure. For the firmware, the name of the S9 is Ibiza. There are links in the forum 🙂

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      ? 1 Reply Last reply Reply Quote 1
                      • ? Offline
                        A Former User @isazi
                        last edited by

                        @isazi said in S9B upgrade / factory reset problem (v2.10.26):

                        @André-Faria that’s for the procedure. For the firmware, the name of the S9 is Ibiza. There are links in the forum 🙂

                        Here it is for the owner of the topic http://firmware.geo.movescount.com/production/Ibiza-fw_2.12.30.3539-F.zip

                        A 1 Reply Last reply Reply Quote 2
                        • A Offline
                          azorg @Guest
                          last edited by

                          @André-Faria Thank you! But manual firmware freeze too 😞

                          surfboomerangS 1 Reply Last reply Reply Quote 0
                          • surfboomerangS Offline
                            surfboomerang @azorg
                            last edited by

                            @azorg When you connect the watch to your pc do you see a warning from Windows about a unrecognizable device? Assuming Windows is your OS 🙂

                            Suunto Vertical Titanium Solar
                            OnePlus Nord 4

                            A 1 Reply Last reply Reply Quote 0
                            • A Offline
                              azorg @surfboomerang
                              last edited by

                              @surfboomerang I don’t see any windows warnings…

                              Mff73M 1 Reply Last reply Reply Quote 0
                              • Mff73M Offline
                                Mff73 @azorg
                                last edited by

                                @azorg
                                eventually try with the “shipping mode”, instructions here :
                                https://forum.suunto.com/post/46365

                                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                Suunto Vertical all black
                                Wife : S9PP
                                SA: Always the latest beta :)
                                Android 13, Galaxy S205G

                                A 1 Reply Last reply Reply Quote 1
                                • A Offline
                                  azorg @Mff73
                                  last edited by

                                  @Mff73 I tested this method too. No result.
                                  I can only reset my watch with rewrite 2.10.26.
                                  2.11.38 and 2.12.30 freeze on upgrade…

                                  Mff73M 1 Reply Last reply Reply Quote 0
                                  • Mff73M Offline
                                    Mff73 @azorg
                                    last edited by

                                    @azorg
                                    Eventually downgrade to less than 2.10, and reupgrade.
                                    Are you sure you have proper FW file for your watch model (just to be sure 😉)?

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    A 1 Reply Last reply Reply Quote 0
                                    • sartoricS Offline
                                      sartoric Moderator
                                      last edited by

                                      And don’t forget “ask support” solution 😉

                                      SVTS - 2.40.38
                                      SSSWHR BARO Amber - 2.8.32
                                      Samsung A5 2016 - Android 7.0
                                      Samsung A33 2022 - Android 14 - One UI 6.1
                                      Suunto App Android 5.2.5 beta
                                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                      1 Reply Last reply Reply Quote 1
                                      • A Offline
                                        azorg @Mff73
                                        last edited by

                                        @Mff73 I manually try to flash IbizaC-fw_2.11.38.3143-F.zip and Ibiza-fw_2.12.30.3539-F.zip. When can I find firmware for S9?

                                        1 Reply Last reply Reply Quote 0
                                        • surfboomerangS Offline
                                          surfboomerang
                                          last edited by surfboomerang

                                          version seems OK. I also got “Ibiza-fw_2.12.30.3539-F.zip” in my Suuntolink folder.

                                          Long shot… any software on you pc that could cause trouble? Try another PC? Reinstall Suuntolink?

                                          Do you see any errors in the logfiles in the directory: C:\Users\<your user>\AppData\Roaming\Suuntolink?

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

                                          1 Reply Last reply Reply Quote 1
                                          • A Offline
                                            azorg
                                            last edited by

                                            Manual update to 2.10.26 (drop file to gear) crash too.
                                            Only reset+flash 2.10.26 works…

                                            surfboomerangS 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy