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    S9B upgrade / factory reset problem (v2.10.26)

    Scheduled Pinned Locked Moved Suunto 9
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    • A Offline
      azorg @surfboomerang
      last edited by

      @surfboomerang
      Yes. Overload “v2.10.26 -> v2.10.26” and factory reset - success.
      But upgrade watch form v2.10.26 to v2.12.30 fail 😞

      1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator
        last edited by

        Did you try to contact support?

        SVTS - 2.50.28
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 16 - One UI 8.0
        Suunto App Android 6.11.8 beta
        Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

        A 1 Reply Last reply Reply Quote 0
        • A Offline
          azorg @sartoric
          last edited by

          @sartoric not yet…

          sartoricS 1 Reply Last reply Reply Quote 0
          • sartoricS Offline
            sartoric Moderator @azorg
            last edited by

            @azorg
            I would

            SVTS - 2.50.28
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 16 - One UI 8.0
            Suunto App Android 6.11.8 beta
            Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

            1 Reply Last reply Reply Quote 0
            • Birgit WeissB Offline
              Birgit Weiss
              last edited by

              I have the same problem and I don`t know what to do.

              ? 1 Reply Last reply Reply Quote 1
              • ? Offline
                A Former User @Birgit Weiss
                last edited by

                I think you can force the update manually. @Dimitrios-Kanellopoulos can you confirm/help?

                1 Reply Last reply Reply Quote 0
                • sartoricS Offline
                  sartoric Moderator
                  last edited by

                  Search for manual firmware upgrade

                  SVTS - 2.50.28
                  SSSWHR BARO Amber - 2.8.32
                  Samsung A5 2016 - Android 7.0
                  Samsung A33 2022 - Android 16 - One UI 8.0
                  Suunto App Android 6.11.8 beta
                  Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

                  A 1 Reply Last reply Reply Quote 0
                  • A Offline
                    azorg @sartoric
                    last edited by

                    @sartoric Hmm…
                    My search fail.
                    What software I must use?
                    Suunto Link or another?

                    isaziI 1 Reply Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @azorg
                      last edited by

                      @azorg check this post from Dimitrios https://forum.suunto.com/topic/5396/suunto-spartan-ultra-update-not-available/10

                      Watch: Suunto Vertical 2 Titanium Black

                      Blog: isazi's home

                      ? 1 Reply Last reply Reply Quote 1
                      • ? Offline
                        A Former User @isazi
                        last edited by

                        @isazi said in S9B upgrade / factory reset problem (v2.10.26):

                        @azorg check this post from Dimitrios https://forum.suunto.com/topic/5396/suunto-spartan-ultra-update-not-available/10

                        This post only has firmware link for spartan, not s9b.
                        I also search and couldn’t find the links for S9B, although I thought I have seen it somewhere

                        isaziI 1 Reply Last reply Reply Quote 0
                        • isaziI Offline
                          isazi Moderator @Guest
                          last edited by

                          @André-Faria that’s for the procedure. For the firmware, the name of the S9 is Ibiza. There are links in the forum 🙂

                          Watch: Suunto Vertical 2 Titanium Black

                          Blog: isazi's home

                          ? 1 Reply Last reply Reply Quote 1
                          • ? Offline
                            A Former User @isazi
                            last edited by

                            @isazi said in S9B upgrade / factory reset problem (v2.10.26):

                            @André-Faria that’s for the procedure. For the firmware, the name of the S9 is Ibiza. There are links in the forum 🙂

                            Here it is for the owner of the topic http://firmware.geo.movescount.com/production/Ibiza-fw_2.12.30.3539-F.zip

                            A 1 Reply Last reply Reply Quote 2
                            • A Offline
                              azorg @Guest
                              last edited by

                              @André-Faria Thank you! But manual firmware freeze too 😞

                              surfboomerangS 1 Reply Last reply Reply Quote 0
                              • surfboomerangS Offline
                                surfboomerang @azorg
                                last edited by

                                @azorg When you connect the watch to your pc do you see a warning from Windows about a unrecognizable device? Assuming Windows is your OS 🙂

                                Suunto Vertical Titanium Solar
                                OnePlus Nord 4

                                A 1 Reply Last reply Reply Quote 0
                                • A Offline
                                  azorg @surfboomerang
                                  last edited by

                                  @surfboomerang I don’t see any windows warnings…

                                  Mff73M 1 Reply Last reply Reply Quote 0
                                  • Mff73M Offline
                                    Mff73 @azorg
                                    last edited by

                                    @azorg
                                    eventually try with the “shipping mode”, instructions here :
                                    https://forum.suunto.com/post/46365

                                    SSU (retired), SV1, SV2
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android + Galaxy S205G

                                    A 1 Reply Last reply Reply Quote 1
                                    • A Offline
                                      azorg @Mff73
                                      last edited by

                                      @Mff73 I tested this method too. No result.
                                      I can only reset my watch with rewrite 2.10.26.
                                      2.11.38 and 2.12.30 freeze on upgrade…

                                      Mff73M 1 Reply Last reply Reply Quote 0
                                      • Mff73M Offline
                                        Mff73 @azorg
                                        last edited by

                                        @azorg
                                        Eventually downgrade to less than 2.10, and reupgrade.
                                        Are you sure you have proper FW file for your watch model (just to be sure 😉)?

                                        SSU (retired), SV1, SV2
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android + Galaxy S205G

                                        A 1 Reply Last reply Reply Quote 0
                                        • sartoricS Offline
                                          sartoric Moderator
                                          last edited by

                                          And don’t forget “ask support” solution 😉

                                          SVTS - 2.50.28
                                          SSSWHR BARO Amber - 2.8.32
                                          Samsung A5 2016 - Android 7.0
                                          Samsung A33 2022 - Android 16 - One UI 8.0
                                          Suunto App Android 6.11.8 beta
                                          Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

                                          1 Reply Last reply Reply Quote 1
                                          • A Offline
                                            azorg @Mff73
                                            last edited by

                                            @Mff73 I manually try to flash IbizaC-fw_2.11.38.3143-F.zip and Ibiza-fw_2.12.30.3539-F.zip. When can I find firmware for S9?

                                            1 Reply Last reply Reply Quote 0

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