Closing of Movescount is delayed further to 2021

Gábor Tóth

Sorry man to say it, with all due respect, but your either are not aware of what Your watch is capable of doing, or you are a paid bot, to post here false positive messages.

(I still support Suunto in his digital transition )

pavel.samokha

@Gábor-Tóth that’s no good to call a person a bot just because he has a different opinion (and you can check user’s profile - doesn’t look like a paid bot to me at all)

Prenj

How nice of suunto to still let us use the watches we paid for. Such a generosity. Unbelievable.

stromdiddily

@Prenj hey now, can’t even acknowledge that this was positive news for the ambit users? As opposed to the messaging that has been communicated thus far I would say this is pretty positive.

Prenj

@stromdiddily I’d love to be more positive but this is just postponing the end. And as it seems this was done primarily because of Iphones and their failing of bluetooth and no way to add POI-s for Spartans. So no, it doesn’t give me any hope. I still don’t see any will from suunto’s side to support ambit3 fully even though they are still selling it.

Excuse me for not being over the moon for having what I paid for little longer. I’ll give them credit when they really show some effort to fully support ambit3.

Mff73

@Prenj
If not being positive, could we imagine not to have to read all those negative ones? At least until 2021? No offence, but it is so waste of time for you to write and us to read again and again. I don’t block any post in case there is something interesting, but temptation is high.

Prenj

@Mff73 It’s a free world. Be my guest. If you don’t like what I write block me. I’m gonna express my feelings toward suunto’s unfair treatment of their customers until they change it or ban me. That’s the least I can do. When they sell the watch, the story is not over, it’s a two way process. They sell the watch with all the features offered and we customers give them our trust. So when they remove some of the features that were part of watch they sold let them be prepared to get some feedback because the trust is lost.

So when I see the excitement that Suunto is “still” letting buyers of their current watches enjoy their watches in full potential (well not so full after they removed route altitude profile from movescount, but that’s another story) I’ll make sure to add some insight from people that miss some of the crucial features now removed or soon to be removed by Suunto.

So just to save yourself from having to argue with me for feeling cheated by Suunto, just block me. I won’t mind.

isazi

@Prenj said in Closing of Movescount is delayed further to 2021:

@Mff73 It’s a free world. Be my guest. If you don’t like what I write block me. I’m gonna express my feelings toward suunto’s unfair treatment of their customers until they change it or ban me.

No one is going to ban you. I don’t remember you insulting other people, and I don’t see you hijacking other people’s threads to make your point. So far, banning is only reserved to spammers.

mcmahonsport

@Gábor-Tóth I have no affiliation to Suunto, and have had issues with the Smart Heart rate monitor that doesn’t work. As Pavel says, I may have a different view, and it is valid. This is me: http://www.movescount.com/members/member17240-mcmahonsport

Regarding the functions of the Suunto Ambit3 Peak, I am able to use all the functions on the watch, using the Suunto.app and Movescount together with suunto.synch.

I do not use workouts–so cannot comment. I do use the rest though and it works fine.

stromdiddily

@Prenj I’m not saying it’s cause for a champagne celebration.

You’d “love to be positive”, this is positive. You have more time than originally planned to utilize a fully functioning Ambit.

Brad_Olwin

@Prenj No one will block you, your comments and criticisms are valid and I read them. Whether I agree with you or not is fine and I think healthy discourse benefits everyone. I have no issue with you feeling cheated by Suunto and I totally see your point though I may disagree. Please do not stop posting, you do not simply make negative comments but rather back your concerns and criticisms with reasons why. Perhaps the outspoken voices can change Suunto’s mind yet again…

Esker

@Dimitrios-Kanellopoulos Will Movescount.com stay available until there’s a way for Traverse users to update their sport modes (and heart rates zones, seriously!) through the phone app? Also, as a few other people have brought up, it would be great to have the missing route altitude data bug fixed.

zvonejan

@Esker said in Closing of Movescount is delayed further to 2021:

it would be great to have the missing route altitude data bug fixed.

this annomaly has been present fom months (februar 2020) and I stopped hoping for eny solution. This specific bug forced me me to start using (first strava routes and then) garmin platform (popularity map) and I actually bought garmin device for cycling

Bruce007

I hate to say this but Suunto you SUCK!
I was once one of your biggest fans and now I’m totally disgusted at how the entire movescount to suunto transition has been handled for ambit3 users! You’ve been telling me for over a year how great suunto app will be and I knew better based on your long history of introducing new software before it’s ready and without comparable features so I’ve continued to use movescount without issue. Two weeks ago I reluctantly tried to make the switch from movescount to suunto App on my iPhone (because you’ve been telling me movescount will be discontinued at the end of the month) only to learn after the fact there is a known problem pairing ambit3 watches. I’ve called customer service several times including today for an update on fixing this known pairing issue without resolution! Further they said nothing about the movescount extension as I learned about this last minute change searching for other users frustrated like me! Now I’m totally FUCKED as the pairing function does not work for movescount as well! (I unpaired my ambit3 watches from movescount in order to pair with suunto app and now I can’t re-pair with movescount) Finally, I do not have a computer with the latest/ windows compatible OS- so for now I am unable to use my watches. Please fix the pairing problem with movescount app so I can continue to use my watches and in the future don’t discontinue movescount until suunto app offers at a minimum comparable features and functionality!

chrish

Add to all of this a lot of folks dumped the MC app thinking this was all going to come together with a web tool that WORKS for managing the watch, and SA for syncing your activities. And now they leave it on for maybe another year, but the MC app is no longer in the App Store. So weve’ve got quite the “cluster F” now for us Ambit3 owners. And yea, the whole altitude profile garbage, the Bluetooth connectivity garbage. I had pretty much reduced my expectations to just using my Ambit3 as a POI navigation device, barometer/altimeter, with manual POI entry by getting lat/long from my phone…and still kinda do. Good thing, because otherwise it’s totally useless now if you stack it up against the feature list that is STILL on the Suunto website for a watch that’s still being sold.

We’ve basically got a Suunto Essential/Core w/ GPS.

With my lowered expectation, as long as I can still get sat sync updates, I’ll be somewhat laughably content…until that stops working, which I expect any day now.

It’s kinda sorta funny now. If you think about it. They couldn’t have messed this up worse. They should have just said too bad Ambit/Traverse owners, we are moving on…stay or go, we don’t care. I would have more respect for that than what’s transpired.

André Faria

@Bruce007 said in Closing of Movescount is delayed further to 2021:

I hate to say this but Suunto you SUCK!
I was once one of your biggest fans and now I’m totally disgusted at how the entire movescount to suunto transition has been handled for ambit3 users! You’ve been telling me for over a year how great suunto app will be and I knew better based on your long history of introducing new software before it’s ready and without comparable features so I’ve continued to use movescount without issue. Two weeks ago I reluctantly tried to make the switch from movescount to suunto App on my iPhone (because you’ve been telling me movescount will be discontinued at the end of the month) only to learn after the fact there is a known problem pairing ambit3 watches. I’ve called customer service several times including today for an update on fixing this known pairing issue without resolution! Further they said nothing about the movescount extension as I learned about this last minute change searching for other users frustrated like me! Now I’m totally FUCKED as the pairing function does not work for movescount as well! (I unpaired my ambit3 watches from movescount in order to pair with suunto app and now I can’t re-pair with movescount) Finally, I do not have a computer with the latest/ windows compatible OS- so for now I am unable to use my watches. Please fix the pairing problem with movescount app so I can continue to use my watches and in the future don’t discontinue movescount until suunto app offers at a minimum comparable features and functionality!

Although I agree with you that if movescount is not discontinued till there is a solution, the app should be back on the store, usually you can re-install it if you had it.
For windows, why not installing moveslink? It runs in windows xp ownards, you may just need a trick.

André Faria

@chrish said in Closing of Movescount is delayed further to 2021:

Add to all of this a lot of folks dumped the MC app thinking this was all going to come together with a web tool that WORKS for managing the watch, and SA for syncing your activities. And now they leave it on for maybe another year, but the MC app is no longer in the App Store. So weve’ve got quite the “cluster F” now for us Ambit3 owners. And yea, the whole altitude profile garbage, the Bluetooth connectivity garbage. I had pretty much reduced my expectations to just using my Ambit3 as a POI navigation device, barometer/altimeter, with manual POI entry by getting lat/long from my phone…and still kinda do. Good thing, because otherwise it’s totally useless now if you stack it up against the feature list that is STILL on the Suunto website for a watch that’s still being sold.

We’ve basically got a Suunto Essential/Core w/ GPS.

With my lowered expectation, as long as I can still get sat sync updates, I’ll be somewhat laughably content…until that stops working, which I expect any day now.

It’s kinda sorta funny now. If you think about it. They couldn’t have messed this up worse. They should have just said too bad Ambit/Traverse owners, we are moving on…stay or go, we don’t care. I would have more respect for that than what’s transpired.

In fact in the beginning it was like that as far as I remember !
I prefer to have any kinda of sync than no sync at all. If it is enough for me? No, but that’s why I keep contacting suunto with feedback that can be valuable: what are the specs that were sold that are not present, what is my usage and and what I need, what works or not.
Of course they know it, but more people telling bring more priority (I guess)

Regarding not pairing, did you watch this video? Did you “forget” your phone from the watch ?
https://youtu.be/Hg5luY_wuAU

I was having the same problem and now works ok

margusl

@André-Faria said in Closing of Movescount is delayed further to 2021:

Although I agree with you that if movescount is not discontinued till there is a solution, the app should be back on the store, usually you can re-install it if you had it.

Exactly. For Android users who have had the MC app on any of their Android device at some point, the MC app is still available. Through My Apps list in Play Store or by opening https://play.google.com/store/apps/details?id=com.suunto.movescount.android on a phone / tablet with Play, installing from browser will not work.

sartoric

@Bruce007

Easy man … As we always say, you can say whatever you think here , but BE POLITE

@margusl said in Closing of Movescount is delayed further to 2021:

For Android users who have had the MC app on any of their Android device at some point, the MC app is still available.

Same goes for iOS users too.

chrish

@André-Faria sorry, should have been clear, pairing for some folks and the issue w/ newer version of iOS. I am still on an iPhone Xs that was at one point running MC, now SA, and my A3P is paired and working w/ SA, but that’s a joke in and of itself. I have little interest in post activity analysis or even the GPS track. My watch is a trip planning an execution device. I’m just saying given that we have another year, I would switch back to MC at this point, but I removed it stupidly believing that Suunto was gonna pull their heads out their collective ***es and get this done. I’m evidently as dumb as their execs and marketing people. Oh well.

André Faria

@chrish said in Closing of Movescount is delayed further to 2021:

@André-Faria sorry, should have been clear, pairing for some folks and the issue w/ newer version of iOS. I am still on an iPhone Xs that was at one point running MC, now SA, and my A3P is paired and working w/ SA, but that’s a joke in and of itself. I have little interest in post activity analysis or even the GPS track. My watch is a trip planning an execution device. I’m just saying given that we have another year, I would switch back to MC at this point, but I removed it stupidly believing that Suunto was gonna pull their heads out their collective ***es and get this done. I’m evidently as dumb as their execs and marketing people. Oh well.

You did what most of us did, but if you got App Store , your account purchases Movescount app should be there and you should be able to install it. At least some months ago it was like that

chrish

@André-Faria

Good one. Didn’t occur to check my apps not on this phone. Cool. It’s there. I may roll back at this point then. See how this plays out. I’m pretty much at the point that the first non Garmin device with POI nav and phone mgmt of POI will get my next dollars.

Mff73

@chrish said in Closing of Movescount is delayed further to 2021:

I’m pretty much at the point that the first non Garmin device with POI nav and phone mgmt of POI will get my next dollars.

So maybe still Suunto when … POI will be released

chrish

@Mff73

Ha! Possibly. I’ll believe it when I see it. I would prefer to stick with Suunto. My daily driver Essentials would prefer to continue to have a Suunto sports watch to match.

Been waiting 2 years for Suunto to get with the program. I tried the Spartan WHR baro and went back to the Ambit after being unhappy with the GPS accuracy and the lack of on watch POI creation. So we’ll see. Being able to alter my POI list in the backcountry is primary. That’s only possible with Ambit/Traverse at this point. Second is the altitude profile issue, MC has this broken currently with NO solution other than to switch to a newer watch and SA.