Two Suunto 9 watches crashed at the same time during interval training

Cédric Dodrimont

Hi there,

Something strange happened to my S9 yesterday during training.

My friend and I have each a S9, we were doing interval training on track and at nearly at the end of the session, my friend’s watch crashed (black screen, reset and stop recording). 2 minutes later, on my S9, I pushed the middle button to change display and the watch froze, stop record and went back to clock.

My friend had the same problem also the week before.

We were using basic custom running mode, using manual laps and we have Polar H10 HR.

When I had a look to the watch’s journal, the activity was there, only manual laps were missing. The activity has been uploaded to suunto app, but now in the journal I have strange value displayed… strange.

Have you ever heard about similar issue?

Thanks,

Cédric

Cédric Dodrimont

Just to give you a feedback.

I’ve made a reset of the watch with suuntolink. I have recreated the running profile from scratch.
I made a new training session on track, and after 1h… it crashed in the same way, watch frozen, black screen, and went back to the clock… strange.

So next step, try with basic profile.

Cédric

Łukasz Szmigiel · S9PP 2.30.32

@Cédric-Dodrimont do you have your H10 updated to its latest firmware? I wonder if it’s related to issues me and @cosmecosta had.

Cédric Dodrimont

Yes, version 3.0.56…