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    Suunto App: Unable to log-in

    Digital service transition
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    • John Giannelli
      John Giannelli last edited by

      Re: Suunto app: Unable to log-in

      I have been using Movescount but feel now is the time to move over to the new Suunto App before support ends! I’ve downloaded the app but whatever method I use to login (email/password, Facebook, or Apple ID) I get the error:

      “Login failed: In case you are trying to log in with Movescount account, please create a new account”.

      I am unable to create an account with Suunto App using the same email as the one I have with Movescount. Am I being forced to use a different e-mail address?

      I don’t particularly want to use a different e-mail address and I’m worried that this may make transferring my history difficult.

      sartoric 1 Reply Last reply Reply Quote 0
      • sartoric
        sartoric Moderator @John Giannelli last edited by

        @John-Giannelli
        Please keep using the original thread to continue discussion

        https://forum.suunto.com/topic/1840/suunto-app-unable-to-log-in

        I’m locking this one to avoid duplicates

        1 Reply Last reply Reply Quote 0
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