Software update 2.11.38 for S5/S9

[A Former User]

@Dimitrios-Kanellopoulos Anything on HR front? I think HR performance in late 2018-early 2019 was better than with the last several firmware versions from mid-2019 and on. Kind of want to go for a run and leave OH1 at home to keep my borgness down to a manageable level.

[surfboomerang]

@TELE-HO Unfortunately not
I really have no clue why some (imo) simple features are not implemented.

Are they harder to implement then I think? Or does Suunto have other priorities…?

[Dimitrios Kanellopoulos]

@NickK not yet. I wish yes but not sure. I am peronally pushing for this.

Not trying to mud the waters here , but a lot of my trainings in SA are OHR based. I use the velcro / nylon and have solved “most” of my problems.

Historical note:

We had a great OHR FW that consumed ~10% battery more (or even more) on FT channel.

I would not mind for that

[freeheeler]

@surfboomerang
I did some simple programming during a further education and my opinion is: no, it should not be hard to implement.

It is really annoying when the watch gets unlocked by a button press or gets the mad cow disease with water drops… I once ended up in DND and only noticed by coincidence. I’ve made my point many many times about simple stuff that would make S9 a very great watch but I will not continue and I will stop repeating myself over and over again. Suunto knows the weaknesses and my assumption is that S9 is the test environment for another, better watch, together with all the suggestions a lot of great people in here mentioned. maybe an S11 or however you’ll call it will have a simple thing like a lock button… like any other watch does have.

[Michał Rudzki]

@TELE-HO I am using Spartan, Suunto many, many times fail me… also, in my opinion, they don’t have QA process at all. All tests are made by developers on desk nothing more. Why do I think that? it’s pretty simple when software getting so simple bugs it obvious that no one test that. Scend is I would not count that you will get your update soon or ever… look on Spartan line and read some comments about issues, bugs, and feature updates…

[freeheeler]

@Michał-Rudzki
yes, I assume you’re right. The disappointment of Spartan users proofs that all improvements are taken onto a new watch generation. An already sold watch does not print any money

[Dimitrios Kanellopoulos]

@Michał-Rudzki said in Software update 2.11.38 for S5/S9:

developers on desk nothing

Really?

[Dimitrios Kanellopoulos]

@TELE-HO What do you mean?

[freeheeler]

@Dimitrios-Kanellopoulos
I can’t recall details, but I could search for them… I just remember people asking for improvements and further updates on Spartans that were buggish from early days and then came S9 and Spartan users are jealous about stuff that’s improving on S9 (that was not there from the beginning in S9 either but is there now) and so on…
I mean, we are not asking for rocket science, we are asking for slightely more customization of the menu and button behaviour… or at least a lockbutton.

About testing, I can not judge. I know that there are testers and I know that mistakes happen during development that you can’t discover sometimes even with 4 eyes principle.

It’s nice that GPS is being further improved though. I can imagine that’s very close to rocket science! But why not such simple things like customized buttons? Every swimmer, surfer and general watersports athlete would appreciate that… and people that wear the watch casually together with gloves.

[Dimitrios Kanellopoulos]

@TELE-HO yeah but those are only assumptions right ?

What defines what is easy to implement ?

And if yes (being easy) why not?

Like there is a person that says:

• According to the guys on the web and our customer feedback, it’s easy to implement x.
• But we looked to it and they were right and we decided to not do it, just to irritate them.

Get my point here ?

[freeheeler]

@Dimitrios-Kanellopoulos
hmm… no? not no because I don’t want to, honest no.

[Dimitrios Kanellopoulos]

@TELE-HO I dont get it, what’s wrong ?

[freeheeler]

@Dimitrios-Kanellopoulos
I mean you are the best example yourself, right?
there’s QS and people ask for this and that to improve QS, to have more values to have a map, to have a connection between graph and track, to stack graphs, to do anything that people have in mind and you just do it… there’s even crop AND merge in QS.

And Suunto is not able to setup button customization and a lockbutton?

[Dimitrios Kanellopoulos]

@TELE-HO yeah ok in this sense I get it. I really really get it

However, even this change, since its not well requested, is not made (at least with this FW).

That said we are in some hard time’s that “things are cut off”.

Don’t get me wrong. I am speaking very very very friendly tone wise. It does take a good effort to sync settings over watch/web now-a-days that things need to be HW wise tested (aka machines doing what people would press on a watch).

I just wanted to share the above publicly and to you only for helping. I am not debating Please people take it easy.

[Dimitrios Kanellopoulos]

@TELE-HO To add, Suunto prefers to support an update that is well tested rather a wider range of x,y that ain’t.

At these times well, I think this is self evident right ?

[freeheeler]

@Dimitrios-Kanellopoulos
yes absolutely, don’t get me wrong either I’m not mad, just a bit surprised.
But it is as you said, things are getting a bit slower these days and I understand that completely. Health and safety first.

[Dimitrios Kanellopoulos]

@TELE-HO its funny as the problem is not per se “developers remote work”, but even testers cannot run outside

[dulko79]

@Dimitrios-Kanellopoulos strap material has such influence on ohr readings? Is it because Nylon provides better tightness? Was it just for you better ohr or also for others?

[Dimitrios Kanellopoulos]

@dulko79 you should consider that OHR / The WAtch the less it wobbles the better it works.

That depends on the person of course but imo silicone are not the best in line. Too much wobble at least for suunto that have more “heavy watches”. due to that nylon and velcro can be adjusted to not wobble depending on how you move your arms.

of course , I bet the majority of people can have a good OHR from silicon but not me

[Fenr1r]

@Dimitrios-Kanellopoulos said in Software update 2.11.38 for S5/S9:

I bet the majority of people can have a good OHR from silicon but not me

Some folks are just halfway between holes. I get that.

not well requested

So … in the case of button customization and a lockbutton (and before the Current Unpleasantness), what would “well requested” have looked like? How did any other request reach implementation? Number threshhold + market research vector priority?