Spartan update complains
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@jsr184 I’ve just bought a Polar H10 HR strap so it would make sense to switch brands now, but only in light of all of this.
I was satisfied with the performance of my SSWHRB over the last nearly 2 years, and I do like the simplicity of the software in the watch.
However, if the watch has been abandoned, I won’t kick and scream, I’ll just vote with my feet and go to a competitor which is why I’m looking seriously at Polar for my next sports watch. If every spartan user did the same, it would send a message that contempt will not be tolerated from any company! I’m perfectly prepared to fire that shot! The timing just depends how long it takes before my watch begins to underperform without updates?
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@Darren_M That’s exactly what I did. I also already had the Polar H10 strap (I was so tired of the unreliability of Suunto’s smart sensor and how fast it drained batteries).
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@jsuarez said in Spartan update complains:
@Darren_M That’s exactly what I did. I also already had the Polar H10 strap (I was so tired of the unreliability of Suunto’s smart sensor and how fast it drained batteries).
Well, in my experience, the Polar H10 drains battery faster than Suunto’s Smart Sensor, but it is clearly more reliable.
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@solid_dd Usually after an update the watch is left with some sort of glitch. HR not as good or as quick to lock. Or maybe GPS is scruffy or altimeter not as accurate as before the update. As the app gets updates, that phenomenon from my experience can get worse. The watch at that point isn’t continually changing, but the displayed data in the app gets worse because the app updates without the watch updating too. That has been my experience to date, but not every time. However, you’re missing the main point, which is that as a company you don’t sell a sports watch right up until the point that you pull the support for it. What would be acceptable would be to stop manufacturing it, and wait until it’s at least a few years for the watch to go out of circulation from the retailers, and then you can think about pulling support. Basically when people have had their money’s worth out of it, and not before!!
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@Darren_M said in Spartan update complains:
@jsr184 I’ve just bought a Polar H10 HR strap so it would make sense to switch brands now, but only in light of all of this.
I was satisfied with the performance of my SSWHRB over the last nearly 2 years, and I do like the simplicity of the software in the watch.
However, if the watch has been abandoned, I won’t kick and scream, I’ll just vote with my feet and go to a competitor which is why I’m looking seriously at Polar for my next sports watch. If every spartan user did the same, it would send a message that contempt will not be tolerated from any company! I’m perfectly prepared to fire that shot! The timing just depends how long it takes before my watch begins to underperform without updates?
I am on the Suunto Spartan Ultra and can’t say I have been happy with the way Suunto has handled the release, updates and now transfer to the SA. I have had the watch since launch and it rarely glitched out on me during exercises, except for the ocasional HR strap issues with certain FW updates and some strange GPS readings from time to time. Otherwise I was happy with the hardware and late software part of the watch during it’s lifetime.
BUT I was never satisfied with the functions of the watch and was always craving for more … I trusted Suunto when they said we would get custom sport mode support in the next update after launch (customising activity screens with parameters of our choice, which was introduced I think after three or four FW updates after launch), I trusted them when they said they would fix HR issues … there are still issues today, I trusted them when they said altitude creep would be fixed … still issues today.
Despite all this, the watch is still generally usable and I can’t say it is a bad watch, it is just the way Suunto treats their customers.
And to top it all off, we are saying goodbye to one of their strongest points - Movescount … that blew my lid off.
So yeah, I am waiting for the Polar Vantage V successor in the next one or two years to come and then I will probably switch brands as Suunto has no future for my needs. As it stands right now, I can’t justify buying a new high-end watch so soon (yes, some of us can not afford a new sport watch every year). And I will have a rough transition period before I buy something new. All I can say is that I feel let down by Suunto in a big way and no fancy new watch can make me stay.
It is best to wait it out and see what the next generation of wearables from competitors brings to the table - all I know is that Garmin is not up my alley. -
it has been 2020 now
Dear SSU users, did you get your desired update?
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@zhang965 said in Spartan update complains:
it has been 2020 now
Dear SSU users, did you get your desired update?
We didn’t got an update but all we got a shorter week!!
From Tuesday to Friday
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On my spartan sport whr baro, the 01/01/2020 is a Friday instead to be Wednesday. does anybody have the same problem.
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@roma12_7 me too
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@Paolo-Faverio said in Spartan update complains:
@roma12_7 me too
maybe all …
https://forum.suunto.com/topic/3687/happy-new-year-and-happy-friday/
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Spartan watch will have certainly there last update !!!
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@roma12_7 only time will tell you if it’s the last, but the fact that Suunto is working to fix a bug on something people said it was abandoned and not supported anymore means, literally, Spartans are still supported.
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@isazi I think having the correct date on a watch which cost 500€ is a minimum. And I think it would be certainly the last update on spartan watch except spartan user found a new incomprehensible bug on the watch like unable to say the right time or something like that
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@roma12_7 There could be charity updates for Suunto/Finnish special occasions that simply raise the Spartans’ displayed FW version to the contemporary Sx level. And do nothing else whatsoever. I wonder how much work that would require. Call it pity firmware.
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@roma12_7 but again, that would be the definition of still supporting something. If bugs are fixed, the device is supported. All bugs are fixed? Probably impossible, there are analysts deciding which bug makes sense to fix for a device that has a certain age, but still there is a bug that is deemed serious by Suunto and a fix is coming for Spartans.
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Last update on spartan and the 9 for the same bug is proof that suunto 9 and spartan are the same watches. Suunto don’t put last function on spartan because they want to sell more suunto 9. But spartan user will remember when they have to change their sports watches.
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@roma12_7 I understand that spartan line cannot get latest premium features of s9, but at least expect some crumbs of s9, correcting bugs and some facelifts. I still have dead notifications from missed phone calls. This last update cleared that notifications but probably new will come soon.
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@bbx100 The only difference between spartan sport WHR baro and S9 is the sony chipset GPS and a spahire glass. Last function on S9 could work without problem on a spartan because they have same hardware. I think the best way to change suunto’s behavior is to show his dissatisfaction on social network
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@roma12_7 I totally aggre with you, just wanted to write the same comment! The NY2020 “friday” bug confirmed it! From my Spartan user point of view, they have the same menu screens, same watch faces, also the same bugs
so Suunto don’t tell me the Spartan firmware can not get some more SW functions from S9! Probably the HW is not 100% the same (chip, battery, etc), but I’m sure that Spartan is capable to run the S9 new functions. If not, Suunto should give us some reasonable explanation, why (technical reasons, not only the company policy) the Spartan series can not be further improved with already developed functions. Easy work, isn’t it? I have not heard anything reasonable about it!
Suunto just don’t want…
end of story. -
@bbx100 It was not the FW update, who cleared the dead notifications, but the restart of watches. There is the trick to hold the upper button for 12sec - then the watch will reboot and the dead notifications have gone
But it’s a workaround.
