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    Suunto 5 - tracks don't override on edits or similar names

    Scheduled Pinned Locked Moved Suunto 5
    bugclosedfixed
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    • Łukasz SzmigielŁ Offline
      Łukasz Szmigiel
      last edited by sartoric

      Hello,

      I don’t know if it’s a matter of watch firmware or Suunto app but I’m unable to save edited routes to watch. Everything seems fine on the app side - I can edit existing routes as I please and they seem to sync to watch but when I display the preview on the watch - it displays the original route (first time sent to watch).

      Today I had an even stranger situation as I’ve:

      1. Made a track called “Kamenjak” and did some scouting by just walking it
      2. Noticed some errors while navigating (app didn’t follow the path while making the route and went around and I didn’t notice it while drawing the route)
      3. Removed the route from app and watch, made a fresh route and called it “Kamenjak v2”
      4. Went on a run only to notice after a kilometer that this is in fact an old route that I have removed - what’s weird is that it was named “Kamenjak v2” but the route was an old one.

      Anyone else experiences similar behavior with Suunto 5 or other Suunto watches and Suunto app?

      I’m on Android 10, Pixel XL and latest beta 4.10.

      S9PP 2.40.38

      sartoricS 1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator @Łukasz Szmigiel
        last edited by

        @Łukasz-Szmigiel
        This is really weird.

        Do you sync to MC too ? Do you have routes there ?
        Have you tried to wipe App cache data ?
        Just to be sure try a watch soft reset too.

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

        zhang965Z 1 Reply Last reply Reply Quote 0
        • zhang965Z Offline
          zhang965 @sartoric
          last edited by

          @sartoric
          S5 cannot connect to MC, if i understand clearly

          Winners Wear Winners

          sartoricS 1 Reply Last reply Reply Quote 0
          • sartoricS Offline
            sartoric Moderator @zhang965
            last edited by sartoric

            @zhang965
            oh, right, only s9 was enabled

            so @Łukasz-Szmigiel disregard the MC comment 😄

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.2.5 beta
            Suunto App IOs 2.45.0 (19123) beta on MBP M1

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            • Łukasz SzmigielŁ Offline
              Łukasz Szmigiel
              last edited by

              I’ll do some more testing after I return home but what I’ve observed a route is valid only when fresh. Modifying it or removing, creating a new one with the same name and syncing with watch doesn’t seem to update the route on watch - it seems as if it’s stored in watch and not removed or overwritten when edits are made. In SA everything seems to work fine (I can see all updates ok) so I assume it’s something with S5 firmware.

              S9PP 2.40.38

              sartoricS 1 Reply Last reply Reply Quote 0
              • sartoricS Offline
                sartoric Moderator @Łukasz Szmigiel
                last edited by sartoric

                @Łukasz-Szmigiel
                Just try to disable/enable the route, to see if something changes.
                There is an issue if you sync the route as soon as you’re creating it.

                Clean the app cache too and maybe try to reinstall

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                1 Reply Last reply Reply Quote 0
                • Łukasz SzmigielŁ Offline
                  Łukasz Szmigiel
                  last edited by

                  Disabling / enabling doesn’t help. Resyncing in between also. I haven’t tried clearing the cache.

                  I’ll do some more testing next week. Right now I can only assume this behaviour by checking the overall route shape on watch (despite my today’s experience).

                  S9PP 2.40.38

                  sartoricS 1 Reply Last reply Reply Quote 0
                  • Łukasz SzmigielŁ Offline
                    Łukasz Szmigiel
                    last edited by

                    Did a quick test.

                    1. Created a 3km route with name X, sent to watch
                    2. Previewed the route in watch
                    3. Unchecked the route in watch, run sync
                    4. Route persists in watch despite being set to not sent to watch
                    5. Removed the route from app
                    6. Resynced
                    7. Route persists in watch, got readded to the app with sent to watch checked
                    8. Removed the second copy of route
                    9. Synced
                    10. Route removed from watch
                    11. Created new route with the same name, synced
                    12. Previewed the route in watch, confirmed the new route got synced
                    13. Double (exact copy) route appeared in suunto app
                    14. Removed two copies from app
                    15. Synced, confirmed route got removed from watch.

                    What’s interesting is that while two identical copies appear in suunto app, there’s only one saved in watch.

                    Cleaning the app cache seems to temporarily fix the issues, however it’s rather annoying and can’t be relied upon.

                    Can anyone confirm weird route sync behavior on suunto 5?

                    S9PP 2.40.38

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                    • sartoricS Offline
                      sartoric Moderator @Łukasz Szmigiel
                      last edited by sartoric

                      @Łukasz-Szmigiel
                      You can try drawing a very strange shape route using the “straight line” mode, so when you update it you can easily check if it gets updated

                      EDIT:
                      I’ve seen your last test
                      Just a note, you shouldn’t need to sync to send the route. It is sent when you “toggle” it

                      That kind of issue was related to some previous App version (don’t rememeber which one)

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.2.5 beta
                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                      Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
                      • Łukasz SzmigielŁ Offline
                        Łukasz Szmigiel @sartoric
                        last edited by

                        @sartoric so this is getting even more out of hand.

                        What I did now was to draw a shape as you suggested (completely new route), named the route differently and checked it to sent to watch. Checked the watch only to see new name but… A recent route from my last post 0_o

                        S9PP 2.40.38

                        sartoricS 1 Reply Last reply Reply Quote 0
                        • sartoricS Offline
                          sartoric Moderator @Łukasz Szmigiel
                          last edited by sartoric

                          @Łukasz-Szmigiel
                          Ok, that’s the issue we’ve already seen in the past.

                          Have you already tried to unistall/reinstall ?
                          App data needs to be wiped off, to fix that issue.

                          Or maybe the issue is back for new Android version.
                          Let’s invoke @Dimitrios-Kanellopoulos 😄

                          SVTS - 2.40.38
                          SSSWHR BARO Amber - 2.8.32
                          Samsung A5 2016 - Android 7.0
                          Samsung A33 2022 - Android 14 - One UI 6.1
                          Suunto App Android 5.2.5 beta
                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                          Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
                          • Łukasz SzmigielŁ Offline
                            Łukasz Szmigiel @sartoric
                            last edited by

                            @sartoric I’ve tried reinstalling last month during temporal problems with strava sync.

                            Perhaps data should be cleaned whenever a new version is being installed?

                            S9PP 2.40.38

                            sartoricS 1 Reply Last reply Reply Quote 0
                            • sartoricS Offline
                              sartoric Moderator @Łukasz Szmigiel
                              last edited by sartoric

                              @Łukasz-Szmigiel
                              Usually not, but give it a try

                              Oh, try unpair / pair too, from app, phone and watch too

                              SVTS - 2.40.38
                              SSSWHR BARO Amber - 2.8.32
                              Samsung A5 2016 - Android 7.0
                              Samsung A33 2022 - Android 14 - One UI 6.1
                              Suunto App Android 5.2.5 beta
                              Suunto App IOs 2.45.0 (19123) beta on MBP M1

                              Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
                              • Łukasz SzmigielŁ Offline
                                Łukasz Szmigiel @sartoric
                                last edited by

                                @sartoric hm it seems that cleaning app data and setting it up again fixed the issue - for now. Thanks for the info!

                                I wouldn’t mind doing it every new version (either app or android) if it wasn’t for long first sync due to all activities saved in diary being resynced first time after data reset.

                                BTW how many activities are stored in watch? Is there any self cleaning mechanism before the watch runs out of memory?

                                S9PP 2.40.38

                                sartoricS 1 Reply Last reply Reply Quote 0
                                • sartoricS Offline
                                  sartoric Moderator @Łukasz Szmigiel
                                  last edited by

                                  @Łukasz-Szmigiel said in Suunto 5 - tracks don't override on edits or similar names:

                                  BTW how many activities are stored in watch? Is there any self cleaning mechanism before the watch runs out of memory?

                                  I don’t remember how many, but the first in, will be the first out
                                  Full activity logs are cleaned after a FW update and only summary kept.

                                  SVTS - 2.40.38
                                  SSSWHR BARO Amber - 2.8.32
                                  Samsung A5 2016 - Android 7.0
                                  Samsung A33 2022 - Android 14 - One UI 6.1
                                  Suunto App Android 5.2.5 beta
                                  Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                  1 Reply Last reply Reply Quote 1
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager
                                    last edited by

                                    There is an issue with route duplication on current Android release. So that for sure is fixed on 4.11.x that should come to you in the next week(s)

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    1 Reply Last reply Reply Quote 1
                                    • Saketo NemoS Offline
                                      Saketo Nemo Moderator
                                      last edited by

                                      it seems to me that there is no precise number. Not 30, not 100. It simply depends on the watch storage capacity: the longer and more complex a move (gps data, hr, etc …), the more obviously it will take up memory space.
                                      Here, those who record only indoor workouts, no cardio, will probably record hundreds and hundreds.
                                      If instead you do running workouts from 5 hours at a time, they will be a few dozen.

                                      1 Reply Last reply Reply Quote 2
                                      • Łukasz SzmigielŁ Offline
                                        Łukasz Szmigiel
                                        last edited by

                                        This issue was fixed with incremental update. I believe it can be closed then.

                                        S9PP 2.40.38

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                                        • sartoricS Offline
                                          sartoric Moderator
                                          last edited by

                                          just adding tags for now

                                          SVTS - 2.40.38
                                          SSSWHR BARO Amber - 2.8.32
                                          Samsung A5 2016 - Android 7.0
                                          Samsung A33 2022 - Android 14 - One UI 6.1
                                          Suunto App Android 5.2.5 beta
                                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                          Mff73M 1 Reply Last reply Reply Quote 2
                                          • Mff73M Offline
                                            Mff73 @sartoric
                                            last edited by

                                            @sartoric said in Suunto 5 - tracks don't override on edits or similar names:

                                            just adding tags for now

                                            Give modo powoa to @sartoric and he will put tags everywhere 🙂
                                            Searchinator is now Moderator 👍

                                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                            Suunto Vertical all black
                                            Wife : S9PP
                                            SA: Always the latest beta :)
                                            Android 13, Galaxy S205G

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