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    Issue with sync movescount android with movescount.com web

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • Michal ZawitowskiM Offline
      Michal Zawitowski
      last edited by

      I was able to sync moves from watch to movescount android, but they were not sync to movescount.com web.

      Other setings are sync (age,wight etc.).
      Watch - ambit3peak, android - 9.
      I didn’t try to sync watch with movescount.com web by cable - I have only windows XP which is not supported 😞

      Any suggestion, what is the reason?
      Is there any button to force sync?

      Mff73M 1 Reply Last reply Reply Quote 0
      • Mff73M Offline
        Mff73 @Michal Zawitowski
        last edited by

        @Michal-Zawitowski
        Is it a new issue ? did it work in the past ?

        Internet connection on the phone, is ok ?
        same account in MC App and MC web ?

        to force sync, no button, but close app and open should work, or close bluetooth on phone and enable it in app could do also some sync.

        Finally, this forum is not MC related, so, at least, you could have posted in the lounge section 😉

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        1 Reply Last reply Reply Quote 1
        • Michal ZawitowskiM Offline
          Michal Zawitowski
          last edited by

          After more than 24h moves are present on web.
          Before I tried all what you have mentioned and nothing worked.

          Is such delay is normal?

          Where can I found forum related to MC?

          Mff73M 1 Reply Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @Michal Zawitowski
            last edited by

            @Michal-Zawitowski
            24h is not good, but not bad, as it seems to work finally 😀
            Either not too good connexion on your side, of something longer in MC backend. Maybe E will never know. 🙄
            Specific forum for MC, I don’t think there is one. Either here in lounge, either on more “suunto watch” related ones.

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            freeheelerF 1 Reply Last reply Reply Quote 0
            • freeheelerF Offline
              freeheeler @Mff73
              last edited by

              @Mff73
              suunto customer service always answered my MC questions within a couple of days.
              but i can imagine that their focuse is somewhere else now… i read a lot of “coming soon”… so they might not be bored at the moment

              living sideways

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