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    suunto 9 incorrect time sync from gps

    Scheduled Pinned Locked Moved Suunto 9
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    • J Offline
      jor di
      last edited by

      recently whenever I start a workout, the date and time on my suunto 9 get updated to completely incorrect values

      date = 2 days ago
      time = 15 hours ago approx

      how can I stop this from happening?

      1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator
        last edited by

        I copy paste my replies so we can use this thread

        • Have you tried a soft reset ?
        • Have you set dual time ? https://www.suunto.com/en-gb/Support/Product-support/suunto_spartan_sport_wrist_hr_baro/suunto_spartan_sport_wrist_hr_baro/features/time-and-date/

        It looks like the time is being updated during the activity
        Which kind of sport mode do you use ?

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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        • J Offline
          jor di
          last edited by

          • I do not know how to do a soft reset. can you explain?
          • yes I have set dual time. should I disable? if so, can you tell me how to do that?

          I have had this happen to me when doing “running” and when doing “weight training” (the latter more surprisingly so, since it should not really require GPS…)

          sartoricS 1 Reply Last reply Reply Quote 0
          • sartoricS Offline
            sartoric Moderator @jor di
            last edited by sartoric

            @jor-di
            To soft reset the watch keep the upper right button pressed for 12sec

            Is the “second” time the one shown after the activity ?

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 14 - One UI 6.1
            Suunto App Android 5.2.5 beta
            Suunto App IOs 2.45.0 (19123) beta on MBP M1

            1 Reply Last reply Reply Quote 0
            • J Offline
              jor di
              last edited by jor di

              re the question “is the “second” time the one shown after the activity ?”
              no. the date/time shown seems entirely random. the date gets set back by 2 days and the time by a random number of hours and minutes. the time it resets to does not correspond to any known time zone (I think except for Iran and some places in India, the difference between time zones is whole hours, so that at least the minutes should match…)

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              • sartoricS Offline
                sartoric Moderator
                last edited by

                sry … typo, I meant right 😁

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                J 1 Reply Last reply Reply Quote 1
                • J Offline
                  jor di @sartoric
                  last edited by

                  @sartoric gotcha. I removed my answer to that in my reply because I thought I had misread your reply…

                  sartoricS 1 Reply Last reply Reply Quote 0
                  • sartoricS Offline
                    sartoric Moderator @jor di
                    last edited by

                    @jor-di said in suunto 9 incorrect time sync from gps:

                    @sartoric gotcha. I removed my answer to that in my reply because I thought I had misread your reply…

                    👍
                    Try to record a dummy activity to see what will happen after reset

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.2.5 beta
                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

                    J 1 Reply Last reply Reply Quote 0
                    • J Offline
                      jor di @sartoric
                      last edited by

                      @sartoric tried that. so far so good. will try a few more times to see if it keeps acting “normally” or whether the problem recurs

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