Navigation

    Suunto app Forum

    Suunto Community Forum

    • Register
    • Login
    • Search
    • Recent
    • Tags
    • Popular
    • Users
    • Groups

    Movescount transfer to Suunto APP

    Digital service transition
    12
    51
    2181
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      andithegeek last edited by

      Today i got the notification, that the movescount history was availble for transfer to the Suunto APP. I let it go but it only shows me the records taken from S5, not the history from MC.
      Anyone seeing the same issue?

      Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 0
      • Dimitrios Kanellopoulos
        Dimitrios Kanellopoulos Community Manager @andithegeek last edited by

        @andithegeek Did you connect it ?

        1 Reply Last reply Reply Quote 0
        • A
          andithegeek last edited by

          @Dimitrios-Kanellopoulos Hi, yes. Same email and password as in the MC portal. I had the notification for the pending transfer in the SA app. So the SA app and the MC portal should about.

          1 Reply Last reply Reply Quote 0
          • Dimitrios Kanellopoulos
            Dimitrios Kanellopoulos Community Manager last edited by

            Alright. I suppose you will get an email when done. Hold on please. I cannot help further due to weekend.

            1 Reply Last reply Reply Quote 0
            • A
              andithegeek last edited by

              Thanks, no problem. in case i let export from MC portal and could download the zip-file. lasts back to 2011.
              Have a nice weekend !

              1 Reply Last reply Reply Quote 0
              • S
                sealion.hr Bronze Member last edited by

                I connected SA with MC last Wednesday but nothing happened, nothing transferred

                Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 0
                • Dimitrios Kanellopoulos
                  Dimitrios Kanellopoulos Community Manager @sealion.hr last edited by

                  @morskilav thanks I ll come back to you Monday. I have no info at the moment

                  S 1 Reply Last reply Reply Quote 0
                  • A
                    andithegeek last edited by

                    i noticed, that the notification is still in the app.Screenshot_20190721-203707_Suunto.jpg. So when I tap on the notification the connected services comes up. Screenshot_20190721-203714_Suunto.jpg So far, so good. But nothing happens then. When i tap on the “back” arrow, the app closes. This might be the issue

                    1 Reply Last reply Reply Quote 1
                    • ?
                      A Former User last edited by

                      It is true!! The option to import Movescount data in Suunto app has appeared!
                      Congratulations!! 👍 👍 IMG_3283.PNG ☺ ☺ IMG_3284.PNG

                      1 Reply Last reply Reply Quote 0
                      • dulko79
                        dulko79 last edited by

                        I got the notification in SA the transfer from MC to SA is ready, but when I open connected services I do not see MC icon. Is this work in progress and it takes some time for MC icon to appear?

                        Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 0
                        • Dimitrios Kanellopoulos
                          Dimitrios Kanellopoulos Community Manager @dulko79 last edited by

                          @dulko79 What country and what watch model do you have?

                          dulko79 1 Reply Last reply Reply Quote 0
                          • dulko79
                            dulko79 @Dimitrios Kanellopoulos last edited by

                            @Dimitrios-Kanellopoulos Slovenia & S5.

                            Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 0
                            • Dimitrios Kanellopoulos
                              Dimitrios Kanellopoulos Community Manager @dulko79 last edited by

                              @dulko79 OK. So under connected services you don’t have movescount there ?

                              Strange. Its open for all s5 …

                              dulko79 1 Reply Last reply Reply Quote 0
                              • dulko79
                                dulko79 @Dimitrios Kanellopoulos last edited by

                                @Dimitrios-Kanellopoulos true, I can see TP, Runalyze, etc but no MC. Notification about the transfer I got on last Friday.

                                Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 0
                                • Dimitrios Kanellopoulos
                                  Dimitrios Kanellopoulos Community Manager @dulko79 last edited by

                                  @dulko79 I am asking for you.

                                  In the meantime, if you go to the app settings at your profile and switch the country to lets say UK (wont affect the app lang) does it help? does the service appear?

                                  dulko79 1 Reply Last reply Reply Quote 0
                                  • dulko79
                                    dulko79 @Dimitrios Kanellopoulos last edited by

                                    @Dimitrios-Kanellopoulos I don’t know if you have already altered something, but when I changed country to UK, restarted the app, the icon MC appeared immediately.

                                    Dimitrios Kanellopoulos 1 Reply Last reply Reply Quote 1
                                    • Dimitrios Kanellopoulos
                                      Dimitrios Kanellopoulos Community Manager @dulko79 last edited by

                                      @dulko79 perhaps it was the app restart. Hmmmm. if you change back to your country ? (and app restart )

                                      dulko79 1 Reply Last reply Reply Quote 0
                                      • dulko79
                                        dulko79 @Dimitrios Kanellopoulos last edited by

                                        @Dimitrios-Kanellopoulos I already restarted the app before with Slovenia set as country but it did not help. Now with UK as country, icon appeared, I linked the accounts and the transfer process began. I will leave it alone until it is finished. 😃

                                        Dimitrios Kanellopoulos A 2 Replies Last reply Reply Quote 1
                                        • Dimitrios Kanellopoulos
                                          Dimitrios Kanellopoulos Community Manager @dulko79 last edited by

                                          @dulko79 Thanks a lot for this testing and your time 😄

                                          dulko79 1 Reply Last reply Reply Quote 0
                                          • dulko79
                                            dulko79 @Dimitrios Kanellopoulos last edited by

                                            @Dimitrios-Kanellopoulos Nope problem, it did not take too much effort. 😃 🤞 for successful transfer.

                                            1 Reply Last reply Reply Quote 0
                                            • S
                                              sealion.hr Bronze Member @Dimitrios Kanellopoulos last edited by

                                              @Dimitrios-Kanellopoulos today received Suunto confirmation “transfer was done”. Everything looks fine. Cheers

                                              1 Reply Last reply Reply Quote 1
                                              • ?
                                                A Former User last edited by

                                                This morning.(Catalonia,Spain)
                                                No problem. Very well.
                                                The history is complete. Good job.IMG_3286.PNG

                                                1 Reply Last reply Reply Quote 1
                                                • ?
                                                  A Former User last edited by

                                                  But a web page is necessary to work on the computer, please !!!☝ ☝

                                                  1 Reply Last reply Reply Quote 5
                                                  • dulko79
                                                    dulko79 last edited by

                                                    Transfer has been completed for my activities. Yay. 😃 I have not yet checked if all is there, but I have noticed there are some duplicate activities. Will this be fixed or they should be removed manually. Thanx.

                                                    1 Reply Last reply Reply Quote 1
                                                    • A
                                                      andithegeek @dulko79 last edited by

                                                      @dulko79 Same here: I changed the country from CH to Spain and could connect to MC. Then the transfer started. Strange way to start the transfer. But for a one-time procedure it’s ok. Thanks to those figuring out the workaround.

                                                      dulko79 1 Reply Last reply Reply Quote 0
                                                      • First post
                                                        Last post

                                                      Suunto Terms | Privacy Policy