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    Movescount transfer to Suunto APP

    Scheduled Pinned Locked Moved Digital service transition
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    • ? Offline
      A Former User
      last edited by

      It is true!! The option to import Movescount data in Suunto app has appeared!
      Congratulations!! 👍 👍 IMG_3283.PNG ☺ ☺ IMG_3284.PNG

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      • D Offline
        dulko79
        last edited by

        I got the notification in SA the transfer from MC to SA is ready, but when I open connected services I do not see MC icon. Is this work in progress and it takes some time for MC icon to appear?

        App: beta
        Phone: Iphone
        iOS

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @dulko79
          last edited by

          @dulko79 What country and what watch model do you have?

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

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          • D Offline
            dulko79 @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos Slovenia & S5.

            App: beta
            Phone: Iphone
            iOS

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @dulko79
              last edited by

              @dulko79 OK. So under connected services you don’t have movescount there ?

              Strange. Its open for all s5 …

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              D 1 Reply Last reply Reply Quote 0
              • D Offline
                dulko79 @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos true, I can see TP, Runalyze, etc but no MC. Notification about the transfer I got on last Friday.

                App: beta
                Phone: Iphone
                iOS

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @dulko79
                  last edited by

                  @dulko79 I am asking for you.

                  In the meantime, if you go to the app settings at your profile and switch the country to lets say UK (wont affect the app lang) does it help? does the service appear?

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  D 1 Reply Last reply Reply Quote 0
                  • D Offline
                    dulko79 @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos I don’t know if you have already altered something, but when I changed country to UK, restarted the app, the icon MC appeared immediately.

                    App: beta
                    Phone: Iphone
                    iOS

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @dulko79
                      last edited by

                      @dulko79 perhaps it was the app restart. Hmmmm. if you change back to your country ? (and app restart )

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      D 1 Reply Last reply Reply Quote 0
                      • D Offline
                        dulko79 @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos I already restarted the app before with Slovenia set as country but it did not help. Now with UK as country, icon appeared, I linked the accounts and the transfer process began. I will leave it alone until it is finished. 😃

                        App: beta
                        Phone: Iphone
                        iOS

                        Dimitrios KanellopoulosD A 2 Replies Last reply Reply Quote 1
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @dulko79
                          last edited by

                          @dulko79 Thanks a lot for this testing and your time 😄

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          D 1 Reply Last reply Reply Quote 0
                          • D Offline
                            dulko79 @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos Nope problem, it did not take too much effort. 😃 🤞 for successful transfer.

                            App: beta
                            Phone: Iphone
                            iOS

                            1 Reply Last reply Reply Quote 0
                            • sealion.hrS Offline
                              sealion.hr Bronze Member @Dimitrios Kanellopoulos
                              last edited by

                              @Dimitrios-Kanellopoulos today received Suunto confirmation “transfer was done”. Everything looks fine. Cheers

                              S9b titanium - latest FW
                              Realme X2 - Android 11.0
                              Suunto App latest beta
                              Footpod: Stryd v4
                              HR: Scosche Rhythm 24

                              1 Reply Last reply Reply Quote 1
                              • ? Offline
                                A Former User
                                last edited by

                                This morning.(Catalonia,Spain)
                                No problem. Very well.
                                The history is complete. Good job.IMG_3286.PNG

                                1 Reply Last reply Reply Quote 1
                                • ? Offline
                                  A Former User
                                  last edited by

                                  But a web page is necessary to work on the computer, please !!!☝ ☝

                                  1 Reply Last reply Reply Quote 5
                                  • D Offline
                                    dulko79
                                    last edited by

                                    Transfer has been completed for my activities. Yay. 😃 I have not yet checked if all is there, but I have noticed there are some duplicate activities. Will this be fixed or they should be removed manually. Thanx.

                                    App: beta
                                    Phone: Iphone
                                    iOS

                                    1 Reply Last reply Reply Quote 1
                                    • A Offline
                                      andithegeek @dulko79
                                      last edited by

                                      @dulko79 Same here: I changed the country from CH to Spain and could connect to MC. Then the transfer started. Strange way to start the transfer. But for a one-time procedure it’s ok. Thanks to those figuring out the workaround.

                                      D 1 Reply Last reply Reply Quote 0
                                      • omunozO Offline
                                        omunoz Silver Members
                                        last edited by

                                        Hi ,
                                        Create new account to transfer data from Movescount and works perfect.

                                        Watch: SV Fw: 2.40.44

                                        IPhone 13 (Sim) IOS 18.5
                                        Android 15.0 with Android Studio
                                        macOS Sequoia 15.5 M1 & M2
                                        Apps IOS: 2.45.3 (19258)
                                        Apps Android: 4.107.2 (40107002)

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                                        • D Offline
                                          dulko79 @andithegeek
                                          last edited by

                                          @andithegeek actually it was Dimitrios’ hint. I just followed it. 😃Good luck with the transfer. 😎

                                          App: beta
                                          Phone: Iphone
                                          iOS

                                          1 Reply Last reply Reply Quote 0
                                          • R Offline
                                            Runik
                                            last edited by Runik

                                            Hello,

                                            I have the same problem with my new Spartan Trainer : the notification is there but when I click on it the Movescount import isn’t in the list of services … I’m in France btw.
                                            After reading this thread I tried the following :

                                            • changing the country to UK or Spain and restarting the app
                                            • deleted the Suunto App account and recreated a different one
                                            • uninstalled Sunto App and reinstalled it again

                                            Nothing has worked, the notification is still there but there’s no Movescount entry in the list …
                                            What can I do ?

                                            Thanks !

                                            Watch: Suunto Spartan Trainer HR
                                            FW: 2.8.24
                                            SA: 4.9.0 beta, Android 9, Nokia 6.1

                                            Mff73M 1 Reply Last reply Reply Quote 0
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