Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    123 Posts 41 Posters 9.0k Views 41 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M Offline
      MichalJ
      last edited by

      Hi, as I said AGPS is working fine for me as well. But I don’t know if it is somehow related, but since this problem with AGPS my Spartan Sport has one problem. 3 or 4 times per day they “freeze” - I can use buttons and even touchscreen, but datas are missing - I don’t see battery level, steps, calories, weekly training time … Only solution is to reset them, manually or after few minutes it performs reset automatically.
      And it seems its battery draining as well. I lost 30% after two days without using gps. That’s about two times faster as it was before.

      I already reinstalled Suunto app to eliminate possible sync problems. Few times I noticed “frozen” watch after notification on mobile which didn’t arrived on watch (but not always there was this case), so maybe some problem there.

      But I want to ask, is there some option to reinstall FW in watch? If reinstalling Suunto app doesn’t works, I would try that.

      1 Reply Last reply Reply Quote 0
      • D Offline
        Darren_M Bronze Member
        last edited by Darren_M

        SSWHRB
        Date shows 2019-07-21
        Suunto app 4.2.4.
        Android.

        Update: My watch is now correct, but only after updating the watch firmware through Suuntolink.

        1 Reply Last reply Reply Quote 0
        • P Offline
          parafenomano @Dimitrios Kanellopoulos
          last edited by parafenomano

          @Dimitrios-Kanellopoulos @cosmecosta

          Hi, sure. I was only trying to validate the hypothesis that there is something missing / not fixed, it was not a case for necessity. 😉

          In any case, today it still shows 2019-08-01 despite it should be 2019-08-04, so I think maybe there’s another issue here besides the other one. 😕

          What do you think? / Is there any other info that I can contribute with to get this solved? Or can you or someone recommend a few other topics which I should check to see if those are better related to my issue? 🙂 🙏

          1 Reply Last reply Reply Quote 0
          • PierangeloP Offline
            Pierangelo
            last edited by

            Now it’s ok for me.

            Watch: Suunto Spartan Ultra
            Suunto 3 Fitness
            Phone: iPhone XS
            IOS: latest version
            SA: latest beta version

            1 Reply Last reply Reply Quote 0
            • Dominik SteffenD Offline
              Dominik Steffen
              last edited by

              Hey guys,
              My watch says 2019-08-14T00:00:00Z
              Today is the 1st of October. I am syncing the watch almost daily with the Suunto app. Not with Mc. I also got gps problems. Takes minutes to find the signal. I suspect this is the problem with the agps date? I will now try to do a watch restart. I did. the restart now and it is stuck at N/A. I will now wait some time to see if it changes.

              suzzloS 1 Reply Last reply Reply Quote 0
              • suzzloS Offline
                suzzlo Moderator @Dominik Steffen
                last edited by suzzlo

                @Dominik-Steffen sorry to hear that. Mine is updated.

                SA version? Last beta?

                Suunto: Race, S9Peak, Spartan Sport Wrist
                Garmin: FR745, Edge 530
                SA topics:

                • Guides - https://forum.suunto.com/tags/guides
                1 Reply Last reply Reply Quote 1
                • ? Offline
                  A Former User
                  last edited by

                  Hmm… Mine stopped updating again apparently. The last update was 2019-09-28.

                  sartoricS 1 Reply Last reply Reply Quote 0
                  • sartoricS Offline
                    sartoric Moderator @Guest
                    last edited by

                    @silentvoyager
                    Try a soft reset.
                    Mine is ok, but I had to reset to clean some zombie notifications.

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.2.5 beta
                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

                    1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by

                      3 days old is ok

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      J ? 2 Replies Last reply Reply Quote 0
                      • J Offline
                        johann.fuehrer Bronze Member @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos that’s ok for finding the satellites visible to retrieve the Ephemerides data, which is needed for position calculation. I believe this is a very good source for understanding why it takes some time to get a good GPS fix:
                        https://www.novatel.com/support/known-solutions/gnss-ephemerides-and-almanacs/

                        1 Reply Last reply Reply Quote 2
                        • ? Offline
                          A Former User @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos, Well, it is still 2019-09-28 despite syncing daily. In my experience once it fails to update once it gets stuck and stop doing any further updates. The 12 sec reset does fix it but it is still a buggy behavior.

                          Not everyone will know to even look at AGPS but they will be getting slow times to acquire GPS and/or poor GPS accuracy and will blame Suunto.

                          1 Reply Last reply Reply Quote 0
                          • vimegarV Offline
                            vimegar
                            last edited by

                            2019-10-07T00:00:00Z
                            Suunto 9 Baro (2.8.28)
                            Suunto App 4.10.4 (Beta)

                            S9 Baro Black (FW: 2.10.26)


                            Actual: Beer 0,5 l./min. — Red Prawns 2 Ud./ min.
                            Goal/Objective: Beer 1 l/min. — Red Prawns 3 Ud/min.


                            H 1 Reply Last reply Reply Quote 0
                            • H Online
                              halajos Bronze Member @vimegar
                              last edited by

                              @Dimitrios-Kanellopoulos I had an AGPS issue today with my SSU.
                              My last run was 3 days ago, AGPS was up to date, the SSU found GPS quickly. After that run I’ve synced to movescount via cable (using both MC and SA atm.). I missed to sync with SA as power saving mode was active on the watch.
                              Today I vent to run and the watch didn’t find GPS. I disabled power saving and synced with SA. The sync completed, the last run appeared in SA. The watch still didn’t find GPS. I checked the AGPS data on the watch, which showed N/A. Tried to sync again, still got N/A. Finally I did a 12s reset, after which the sync updated the AGPS data correctly.
                              I’m using the latest SA beta on Android.

                              1 Reply Last reply Reply Quote 1
                              • S Offline
                                Sylvain Pepin @Dimitrios Kanellopoulos
                                last edited by

                                Hi @Dimitrios-Kanellopoulos, we are in 2023, and the issue is still alive… 😕 my SSW Baro is not updated since at least one mont, I tried soft & hard reset, but nothing solved…
                                I tried to make the sync with Suunto link & my iPhone : nothing changed to…
                                I don’t know if the issue is because hardware or software…i’m very despite
                                thanks for your advices

                                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @Sylvain Pepin
                                  last edited by

                                  @Sylvain-Pepin how old is your agps ?

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  S 1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    Sylvain Pepin @Dimitrios Kanellopoulos
                                    last edited by

                                    Hi @Dimitrios-Kanellopoulos, my agps is n/a value !
                                    The only thing changed this morning is the “GPS” value, yesterday it was “na”, but this morning it switched to “5.7.10-P2.&-snt.005” …
                                    Yesterday evening I “hard” resested my watch, and this morning I started an activity and waited for GPS sognal… few mn later the watch bipped and updated the displayed face (starting & end period day)
                                    i don’t know if it’s a good new or not…because when I start a new activity the arrow icon is blinking and doesn’t seem to captur signal anymore 😞
                                    regards,
                                    Sylvain

                                    1 Reply Last reply Reply Quote 0
                                    • First post
                                      Last post

                                    Suunto Terms | Privacy Policy