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    Syncing optimizing gps

    Scheduled Pinned Locked Moved Digital service transition
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    • Tom H EdwardsT Offline
      Tom H Edwards
      last edited by

      Changed over from Movescount to suunto app yesterday, is it normal that the app is saying syncing optimizing gps? This has been for about 3 hours now.
      Abit weary from changing over from MC to SA…hopefully done the right thing
      Any help would be appreciated

      Brad_OlwinB 1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator
        last edited by

        Yesterday services were down due to maintenance so probably the app was simply doing nothing.

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

        1 Reply Last reply Reply Quote 0
        • M Offline
          mountainherder Bronze Member
          last edited by

          I have had this issue. After some back and forth with customer service, I was told that it was a connection issue between certain watches and SA and that they were hoping to resolve it in a future release of the App. I had to revert to Movescount for a variety of reasons, but this was a big one, as any time I traveled transatlantically or across the US, upon returning home, my watch could not acquire a GPS signal until I synced it with Movescount to update Sat positioning.

          Brad_OlwinB 1 Reply Last reply Reply Quote 0
          • Brad_OlwinB Offline
            Brad_Olwin Moderator @mountainherder
            last edited by

            @mountainherder Maintenance yesterday, all should be fine now.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            M 1 Reply Last reply Reply Quote 1
            • M Offline
              mountainherder Bronze Member @Brad_Olwin
              last edited by

              @Brad_Olwin No such luck, this has been a long term problem for me, and the end of maintenance did not resolve anything.

              1 Reply Last reply Reply Quote 0
              • Brad_OlwinB Offline
                Brad_Olwin Moderator @Tom H Edwards
                last edited by

                @Tom-H-Edwards What watch and what version OS of SA? Beta or store version?

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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