Movescount not tracking progress since week 1 2019?
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I know that the fate of Movescount is sealed and that it will be phased out next year the soonest.
However, I am seeing that since the first few days of 2019 Movescount is not tracking the performance of the moves for Personal Bests and Yearly Progress purposes.
I say so because my first run was on January 2nd, but afterwards (my next run was on January 8th) no other moves were recorded for that purposes. They do appear, though, for other purposes such as feeling tracking, days active, etc. In the yearly progress. It is just that moves are not counting for that performance tracking. My moves have been mixed with Stryd in use and not in use, so that should not affect (even though moves with Stryd did count for that tracking purpose).
Has anyone been experiencing this? Is this a bug or on purpose (i.e. already movescount’s digital services are starting to be reduced)? If the case is the latter, that would be quite bad, as these personal bests and yearly progress features is still not present in Suunto App or Sports Tracker.
Edit: include snapshots.
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@jsuarez same here, last input visible in Personal Bests and Yearly Progress appears to be Jan.1st and then nothing beyond that, this is what they mean in stating “we are winding down”?
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@Tobias-F
What a pity!!! I wish those features come to the future (eventual) web interface. -
this issue is under fix
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Thank goodness. Thanks for the info, @Dimitrios-Kanellopoulos .
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@Dimitrios-Kanellopoulos your word in gods ear
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The issue seems to be resolved as of today (my run of today shows correctly), but previous moves between early January and today do not show in the graph. A minor annoyance, but very happy to have these features back!!!
Edit: snapshot
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Is that issue fixed?
I’m experiencing same lack of sync of moves to movescount.com. Since 9th Feb no moved from my Spartan are available on movescount.com (web). The moves goes to SA. Even connection via USB to Suuntolink does not make the moves available.
I also noticed that Suuntolink does not start a browser session with www.movescount.com which was the case earlier.
Do you know any work around?
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@Clausam For me it’s working. Could it be possible that you are using features of SA that disable syncing with MC (namely routes or sports customisation from SA)? If this is the case and you want to keep tracking progress in MC you will have to reset your watch.
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@jsuarez As you state, it may the case it is caused by SA because I basically switched to use SA on my phone only (as recommended somewhere). My aim was to use SA on my phone and MC on web (sync via USB and to get more detailed analysis).
Do you know if that would be a possible use case here during the transition phase? -
@Clausam it’s tricky but doable. Search the forum here and you should find a thread w instructions.
Short of it is, if you use sports mode customization through the app you won’t be able to use MC.
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@stromdiddily Thanks, I think this may be the reason because I’m recently started to use sports mode customization via the SA and it could well be same time the sync to MC stopped working.
If this is the case, I think I would go back to Movecount on my phone and not use SA so far.
The SportsTracker app on the phone anyway provides basically the same data presentation than SA (it looks SA and SportsTracker app are the same app) . -
@Clausam I don’t use SA’s sport mode customisation nor route editor. That’s why I can sync to MC. I intend to do so until MC is closed or SA gets a web frontend.
If that is also valuable to you, search on the forum how to reset the watch and connect again to both MC and SA.
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@Clausam said in Movescount not tracking progress since week 1 2019?:
@stromdiddily Thanks, I think this may be the reason because I’m recently started to use sports mode customization via the SA and it could well be same time the sync to MC stopped working.
If this is the case, I think I would go back to Movecount on my phone and not use SA so far.
The SportsTracker app on the phone anyway provides basically the same data presentation than SA (it looks SA and SportsTracker app are the same app) .They are not the same app, the data will sync to SportsTracker but some data may not be accurate.
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@jsuarez Thanks for the hint. I found the post with the Parallel use:
https://forum.suunto.com/topic/668/parallel-use-with-mc-app/6
It looks the new Moves are now synched to MC.
However the moves I made during in the period where there was not sync to MC, but only SA, they are not synched to MC. -
Seems like movescount is not tracking progress again… Any known problem, @Dimitrios-Kanellopoulos ?
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@jsuarez no known issue…
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This is what I get today…
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@jsuarez
It’s working normally as of today and it even reflects the moves of the last few days. -
yeah I reported that
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@Dimitrios-Kanellopoulos cheers for that!
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Again the “trend graphic” no longer shows the progress for 10 days.
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@debdeb said in Movescount not tracking progress since week 1 2019?:
Again the “trend graphic” no longer shows the progress for 10 days.
Can confirm that. Since 1 November, no results appear on movescount’s yearly progress.
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@jsuarez
maybe it’s the “benefit” of further developing MC for new user experience…
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@TELE-HO LOL. They should have the improvements finished by summer 2020, so I will patiently wait until then…
Irony off, I hope they fix it soon because I have a HM on 24 Nov and would like to have it included in my personal bests and yearly progress.
