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    Is there anyy Official info how to move all data from Movescount to Suunto App?

    Scheduled Pinned Locked Moved Digital service transition
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    • Saketo NemoS Offline
      Saketo Nemo Moderator @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos
      Oh god !
      šŸ˜‚ šŸ˜‚ šŸ˜‚ šŸ˜‚ šŸ˜‚ šŸ˜‚

      1 Reply Last reply Reply Quote 0
      • M Offline
        margusl @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos , when keeping those clickbait links, doesn’t that make the mission of the spam account kind of… complete 😐 ?

        1 Reply Last reply Reply Quote 2
        • M Offline
          Maciej @Mff73
          last edited by

          @Mff73 I contactet support 3 months ago. Every month they get back to me thanking for my patience and asking the same questions:
          OS version
          Suunto App version
          Movescount version
          etc.
          They’ve done nothing so far to help me. I’m afraid there’s no way to transfer missing moves from Movescount to Suunto App. I’m very dissapointed with their support and I’m considering changing my watch and buying some product from competition as I’ve lost my moves, anyhow. I don’t understand their attitude to their customers. Somebody buys a Suunto device, uses it, they change software, you loose your moves and what they say? They don’t care šŸ™‚

          freeheelerF N 2 Replies Last reply Reply Quote 0
          • freeheelerF Offline
            freeheeler @Maciej
            last edited by

            @Maciej
            I’m not sure if the complete upload of MC history to SA is ā€œalreadyā€ open for Ambit series… but when I was still using my Ambit only, I noticed anything before 2018 was not loaded into SA.
            I would not worry too much yet.
            You still see your data in MC, right?

            living sideways

            M 1 Reply Last reply Reply Quote 0
            • M Offline
              Maciej @freeheeler
              last edited by

              @TELE-HO in MC yes, I do but this is one shot transfer so doing it there’s no second chance.

              Mff73M 1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73 @Maciej
                last edited by

                @Maciej
                Bad news.
                How many moves are you missing ?

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                freeheelerF 1 Reply Last reply Reply Quote 0
                • freeheelerF Offline
                  freeheeler @Mff73
                  last edited by

                  @Mff73
                  bad news means MC to SA transfer is completed for Ambit watches, too? I did not catch that as I upgraded to S9B and got the upload imediately.

                  how about creating a second SA account and give it another try?

                  living sideways

                  M Mff73M 3 Replies Last reply Reply Quote 0
                  • M Offline
                    Maciej @freeheeler
                    last edited by Maciej

                    This post is deleted!
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                    • M Offline
                      Maciej @freeheeler
                      last edited by

                      @TELE-HO You can’t. I have already tried. ā€œYou have already transfered your moves to another account. it can be done only onceā€.

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                      • Mff73M Offline
                        Mff73 @freeheeler
                        last edited by

                        @TELE-HO said in Is there anyy Official info how to move all data from Movescount to Suunto App?:

                        @Mff73
                        bad news means MC to SA transfer is completed for Ambit watches, too? I did not catch that as I upgraded to S9B and got the upload imediately.

                        I think yes (thought i read it somewhere : all watch are ok to sync)

                        how about creating a second SA account and give it another try?

                        Not possible : MC account is now flagged as ā€œSyncedā€ and it is only one shot.

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

                        freeheelerF 1 Reply Last reply Reply Quote 1
                        • freeheelerF Offline
                          freeheeler @Mff73
                          last edited by

                          @Mff73
                          looks like @Dimitrios-Kanellopoulos is the best address for @Maciej ✊

                          living sideways

                          Mff73M 1 Reply Last reply Reply Quote 0
                          • Mff73M Offline
                            Mff73 @freeheeler
                            last edited by

                            @TELE-HO
                            i can’t say better thing šŸ˜‰

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            1 Reply Last reply Reply Quote 1
                            • N Offline
                              nseslija Bronze Member @Maciej
                              last edited by

                              @Maciej if I can remember correctly I transfer my moves to SA via MC -> Sport Tracker link… way before Suunto introduce direct MC -> SA transfer.

                              Ambit 2S
                              Ambit 3 Peak
                              Suunto 9 baro
                              Suunto Vertical Ti Solar

                              freeheelerF M 2 Replies Last reply Reply Quote 1
                              • freeheelerF Offline
                                freeheeler @nseslija
                                last edited by

                                @nseslija
                                if I remember correct this is what created gaps in the alti graph

                                living sideways

                                1 Reply Last reply Reply Quote 0
                                • M Offline
                                  Maciej @nseslija
                                  last edited by

                                  @nseslija how exactly did you do that?

                                  N freeheelerF 2 Replies Last reply Reply Quote 0
                                  • N Offline
                                    nseslija Bronze Member @Maciej
                                    last edited by

                                    @Maciej I just linked MC to ST account (which is the same as SA account). I am not sure if it’s possible now, and would you have duplicate moves because you have already transferred some moves to SA…

                                    Ambit 2S
                                    Ambit 3 Peak
                                    Suunto 9 baro
                                    Suunto Vertical Ti Solar

                                    1 Reply Last reply Reply Quote 0
                                    • freeheelerF Offline
                                      freeheeler @Maciej
                                      last edited by freeheeler

                                      @Maciej
                                      I would kindly ask Dimitrios for his gracious help šŸ™‚
                                      …better than moving away from Suunto šŸ‘

                                      living sideways

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                                      • M Offline
                                        Maciej
                                        last edited by

                                        @Dimitrios-Kanellopoulos any idea how to fix it? šŸ™‚

                                        1 Reply Last reply Reply Quote 1
                                        • M Offline
                                          Maciej
                                          last edited by

                                          I sorted it out. I exported missing moves from MC to ST manually and then ST synchronised automatically with SA adding missing moves šŸ™‚ No duplicates. It took some time but I won’t loose my moves.

                                          freeheelerF 1 Reply Last reply Reply Quote 3
                                          • freeheelerF Offline
                                            freeheeler @Maciej
                                            last edited by

                                            @Maciej
                                            but this should not be a manual thing IMHO šŸ™ˆ

                                            living sideways

                                            M 1 Reply Last reply Reply Quote 0
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