Ambit 3 Peak Support

comfortably_numb

@Dimitrios-Kanellopoulos your status of Community Manager suggests you work for Suunto. If this is not the case then please pass on my concerns to Suunto. Thank you.

Dimitrios Kanellopoulos

@Tim-Shiles I am working for Suunto as a contractor but my job is not to debate here. I work as a digitial marker specialist in AmerSports. I do help with the forum and can bring back and forth feedback.

comfortably_numb

@Dimitrios-Kanellopoulos it’s just Suunto’s lack of customer empathy which staggers me. How did they expect Ambit 3 customers to react? I don’t want a debate either, I want subststantive answers. I’ve made my point so I’ll leave it there and trust that Suunto are listening!

Droro

@Tim-Shiles empathy and business decisions often do not correlate.

Dimitrios Kanellopoulos

@Tim-Shiles they are as I am reporting everything that has been talked here.

To be honest with you , on a personal note, I don’t fear about the A3/Traverse but rather about non BT devices (A2 etc)

comfortably_numb

@Droro clearly

craigintransit

As someone who just bought an ambit3 peak over the holidays I’m seriously debating whether I should return it before the return period is up.

climbrunfly

Hi, just to echo what has been already said, as an Ambit3 user, I am very disappointed with Suunto for what is happening. I expected more from you as a company. I will definitely be reconsidering any purchases in the future and will also be thinking about returning the Ambit3 as the company is setting a deadline to the product life. This is contrary to many consumer protection laws.

Brad_Olwin

For those with A3 devices, I would wait a bit, you have 1.5 years and I suspect that more will become clearer in the coming weeks.

dalbocha

@Dimitrios-Kanellopoulos Does it means there are (maybe) plans to support routing download and (hopefully) adjusting of data screens?

freeheeler

@dalbocha
Brad Olwin said in January “in the coming weeks”…
doesn’t matter how many weeks, they’re all coming
so we’re waiting patiently
and enjoy MC a bit longer

lohtse

@TELE-HO said in Ambit 3 Peak Support:

@dalbocha
Brad Olwin said in January “in the coming weeks”…
doesn’t matter how many weeks, they’re all coming
so we’re waiting patiently
and enjoy MC a bit longer

not much longer lol… I am hoping they sort things out soon…