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    Ambit 3 Peak Support

    Scheduled Pinned Locked Moved Digital service transition
    23 Posts 12 Posters 5.1k Views 15 Watching
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    • comfortably_numbC Offline
      comfortably_numb Bronze Member @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos your status of Community Manager suggests you work for Suunto. If this is not the case then please pass on my concerns to Suunto. Thank you.

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @comfortably_numb
        last edited by

        @Tim-Shiles I am working for Suunto as a contractor but my job is not to debate here. I work as a digitial marker specialist in AmerSports. I do help with the forum and can bring back and forth feedback.

        Community Manager / Admin @Suunto
        Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

        comfortably_numbC 1 Reply Last reply Reply Quote 0
        • comfortably_numbC Offline
          comfortably_numb Bronze Member @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos it’s just Suunto’s lack of customer empathy which staggers me. How did they expect Ambit 3 customers to react? I don’t want a debate either, I want subststantive answers. I’ve made my point so I’ll leave it there and trust that Suunto are listening!

          D Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 4
          • D Offline
            Droro @comfortably_numb
            last edited by

            @Tim-Shiles empathy and business decisions often do not correlate.

            comfortably_numbC 1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @comfortably_numb
              last edited by

              @Tim-Shiles they are as I am reporting everything that has been talked here.

              To be honest with you , on a personal note, I don’t fear about the A3/Traverse but rather about non BT devices (A2 etc)

              Community Manager / Admin @Suunto
              Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

              D 1 Reply Last reply Reply Quote 2
              • comfortably_numbC Offline
                comfortably_numb Bronze Member @Droro
                last edited by

                @Droro clearly 😡

                1 Reply Last reply Reply Quote 1
                • C Offline
                  craigintransit @Tom Wilsher
                  last edited by

                  As someone who just bought an ambit3 peak over the holidays I’m seriously debating whether I should return it before the return period is up.

                  1 Reply Last reply Reply Quote 5
                  • C Offline
                    climbrunfly
                    last edited by

                    Hi, just to echo what has been already said, as an Ambit3 user, I am very disappointed with Suunto for what is happening. I expected more from you as a company. I will definitely be reconsidering any purchases in the future and will also be thinking about returning the Ambit3 as the company is setting a deadline to the product life. This is contrary to many consumer protection laws.

                    1 Reply Last reply Reply Quote 4
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator
                      last edited by

                      For those with A3 devices, I would wait a bit, you have 1.5 years and I suspect that more will become clearer in the coming weeks.

                      Vector/T6c/Vertical 2 Ti

                      1 Reply Last reply Reply Quote 0
                      • D Offline
                        dalbocha @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos Does it means there are (maybe) plans to support routing download and (hopefully) adjusting of data screens?

                        freeheelerF 1 Reply Last reply Reply Quote 0
                        • freeheelerF Offline
                          freeheeler @dalbocha
                          last edited by

                          @dalbocha
                          Brad Olwin said in January “in the coming weeks”…
                          doesn’t matter how many weeks, they’re all coming 😉
                          so we’re waiting patiently 🙂
                          and enjoy MC a bit longer 👍

                          living sideways

                          lohtseL 1 Reply Last reply Reply Quote 1
                          • lohtseL Offline
                            lohtse @freeheeler
                            last edited by

                            @TELE-HO said in Ambit 3 Peak Support:

                            @dalbocha
                            Brad Olwin said in January “in the coming weeks”…
                            doesn’t matter how many weeks, they’re all coming 😉
                            so we’re waiting patiently 🙂
                            and enjoy MC a bit longer 👍

                            not much longer lol… I am hoping they sort things out soon…

                            Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                            1 Reply Last reply Reply Quote 4

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