Watch not connecting to wifi for map download
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@Johan-Mer That’s a great explanation, thanks
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@isazi Are you sure ?, because I have the same problem since few weeks on my Vertical V1, and nothing comes
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@ninours the fact that the problem affects also the Vertical, that has not been updated in 2026, points in the direction of this not being firmware related.
Watch: Suunto Vertical 2 Titanium Black
Blog: isazi's home
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Hello everyone, same issue here with my Race 2, I cannot download any maps since yesterday. I tried with my WiFi and my Phone as a Hotspot but same error message “map download paused ….” Having done a factory reset of the watch trying to fix the issue I’m left with no maps now. Hoping it will be fixed quickly…
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Just want to add in that I am experiencing the same problem. Did all sorts of debugging to eventually land here. Glad to have found this as I was going in circles trying ot debug.
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Chat suunto response
We are currently experiencing a known technical issue affecting the downloading of offline maps on all Suunto products. Our engineering team is fully aware of the situation and is actively working on a solution to restore full functionality as quickly as possible.
We sincerely apologise for any inconvenience this may cause to your daily routine. No further action or troubleshooting is required on your part at this stage, and downloads will resume automatically once the fix has been rolled out.
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Fixed via cloud updates than you for the report
Community Manager / Admin @Suunto
Creator of quantified-self.io — a next gen training dashboard with MCP access, cross-service activity and route sync
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@Dimitrios-Kanellopoulos
Great job, and many thanks to the team! -
@Dimitrios-Kanellopoulos said:
Fixed via cloud updates than you for the report
Pardon? “than you for the report?”
Was something actually fixed? Map updates are still failing and maps deletions are still stuck in permanent loop.
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Seems to be working now
Thanks everyone
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