Race S reliability

[Goatee]

I’ve ran 30 races this year, mainly off road, my Race S has failed 6 times now & been replaced once already.
Last night I had so soft reset it at the start line as it froze
I already went to a Fitbit Air as a back up for day to day metrics & also a back up if the watch fails mid race again, so at least I have a rough idea of my time/distance
At what point do you start to lose faith?

[André Faria]

@Goatee before loosing faith I would (if it was mine, in case you haven’t):
1 - soft reset
2 - hard reset
3 - send it for warranty

software as bugs and hardware can fail…important is to solve. no hardware is perfect.

[Goatee]

@André-Faria already soft & hard reset. This is the newer replacement watch as the last one was warrantied a couple of months ago after same issues

[VoiGAS]

@Goatee Had 3 crashes last year and nothing this year. No idea why, maybe because I don’t use Suunto Plus anymore.
So you can still hope, but I agree thats a massive lost of trust. Never had something like this before with the older Suuntos and Garmins

[Highlands]

@VoiGAS I always use 3 Suunto made S+ apps on my V2 and never ever had even a single crash since I bought mid October.

[snow*]

I’ve had mine since April and have used it in every possible way without the slightest glitch. I used to have an S9, and I sent it in for service 3 times (it was replaced twice).
One more and you’re safe

[2b2bff]

I had 4 restarts out of the blue. Activities with SuuntoPlus, Activities without, even once in the middle of the night. And I had massive problems using a wall plug in my last holidays, as I have written before.
But all of this is stretched over almost 2 years. So, yeah, I’m still using the watch. But my life does not depend on it…